Pay a bill
bitwallet has a billing request function that makes it easy to collect funds between bitwallet users. Upon receiving a payment request, you can pay the request after logging into bitwallet.
User Guide
Guide on how to use bitwallet
User Guide: Settings
27 Information
Set up 2-Factor Authentication
In order to provide a more secure environment for customers, bitwallet strongly recommends the use of 2-Factor Authentication. 2-Factor Authentication involves double-checking the password entered when logging in to bitwallet and entering the verification code issued by the verification app.
Change your phone number
With bitwallet, you can easily change your registered phone number at any time. If you have more than one phone number, you can register up to two phone numbers.
Reset your login password
The password you enter when logging in to bitwallet is the password you set yourself when you opened your account. If you forget your login password, you can reset your password from the bitwallet login screen.
Change display language
bitwallet can display three languages: Japanese, English, and Chinese. When you change the display language, the display language of the entire bitwallet site will immediately change. Please select your preferred display language.
Change secret question and answer
bitwallet uses “secret questions and answers” as security information to confirm your identity. You can easily change the “secret question and answer” at any time.
Please select one of six different questions and creating an answer that only you can know.
Change your preferences for receiving email magazine subscription
bitwallet offers a free email magazine to provide you with better service and to ensure that you receive information as soon as possible. The email magazine provides useful information for bitwallet users, such as new information and press releases.
Change your login password
You can easily change your bitwallet login password at any time. Please create your login password with at least 8 single-byte alphanumeric characters.
Reset or email your Secure ID
You can reset your bitwallet Secure ID and issue a new one.If you forget your Secure ID, we can send it to your registered email address.
The Secure ID is automatically created by the system and cannot be changed to a string of characters of your choice.
Change your email address
bitwallet allows you to change your email address 6 months after you have registered your account.
To update your email address, go to “Account Information & Settings”, enter your new email, and verify it using the code sent to that address. Once verified, your email will be successfully updated.
Change your address
bitwallet allows you to easily change your registered address if you change your address due to moving or other reasons. To change your address, you will need to provide proof of your current address issued within the last 6 months.
Change your nickname
bitwallet allows you to register a nickname of your choice for your account. For the payments between users, it is possible to identify the payer and payee by nickname. Nicknames registered when opening a new wallet can be changed any number of times after the wallet is opened.
Check account status
bitwallet has introduced an account status system that extends the range of services available depending on the customer’s usage status and whether or not verification documents are approved.
Upload your verification documents
To verify your identity, bitwallet requires you to submit your identification documents and current address verification documents. After the approval of each certificate is completed, the available services on bitwallet will be expanded.
Change or cancel a recurring payment reservation between users
bitwallet allows automatic payment of a fixed amount of currency between users on a monthly or specified monthly basis. Recurring payment reservations between users can be changed or cancelled even after the reservation is made.
Change or cancel a payment reservation between users
The bitwallet’s payment between users allows you to reserve payment of currency in your wallet at a date and time of your choice. Payment reservations between users can be changed or cancelled after the reservation is made.
Make a bulk payment to multiple users
Payments between users in bitwallet allow bulk payments to multiple payees. Up to 99 batch payments can be made.
The recipient must be a registered corporation or sole proprietorship, and the payment must be used for business purposes.
Make a recurring payment reservation between users
bitwallet allows automatic payment of a fixed amount of currency between users on a monthly or specified monthly basis. Since a fixed amount can be paid automatically on a fixed date to a fixed recipient, it is possible to avoid forgetting to make payments.
The payee must be a registered corporation or sole proprietorship, and must be used for business purposes.
Make a payment reservation between users
With bitwallet’s payment between users, you can specify the date and time you wish to make a payment of currency in your wallet. By making a payment reservation, you can avoid forgetting to make a payment.
The payee must be a registered corporation or sole proprietorship, and must be used to receive payments for business purposes.
Make a payment between users
With bitwallet, customers holding bitwallet accounts can pay each other for currency in their wallets in real time and easily. The payment fee is one coin (1 US dollar, 100 Japanese yen, 1 Euro, or 1 Australian dollar) per payment, regardless of the payment amount.
The recipient must be a registered corporation or sole proprietorship, and the payment must be used for business purposes.