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For General Queries

To enquire about bitwallet services for users and merchants or to submit feedback, kindly contact us below.

Live Chat

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

Enquiry Form

Available: 24 hours

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

Call us

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

International Number: Singapore

+65-6221-0111

For personal information and compliance enquiries

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E-mail

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Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

compliance@bitwallet.com

The personal information you have provided in the e-mail helps us answer your questions better. It will not be shared to any third party or used for other purposes without your consent. bitwallet strictly adheres to the terms in our aboutus/privacy/">Privacy Policy in collecting users' personal information.

For Media Enquiries

Time to receive

Kindly reach out to us below.

Available: 24 hours

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

media@bitwallet.com

Call us

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

International Number: Singapore

+65-6221-0111

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