Language

Contact Us

Service Enquiry

Not what you are looking for? Feel free to contact us via chat and enquiry form.

For General Queries

To enquire about bitwallet services for users and merchants or to submit feedback, kindly contact us below.

Live Chat

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

Chat Now

Enquiry Form

Available: 24 hours

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

Write to us

Call us

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

International Number: Singapore

+65-6221-0111

For personal information and compliance enquiries

To enquire about personal information and compliance, kindly contact us below.

E-mail

Available: 24 hours

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

compliance＠bitwallet.com

The personal information you have provided in the e-mail helps us answer your questions better. It will not be shared to any third party or used for other purposes without your consent. bitwallet strictly adheres to the terms in our aboutus/privacy/">Privacy Policy in collecting users' personal information.

For Media Enquiries

Time to receive

Kindly reach out to us below.

Available: 24 hours

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

media＠bitwallet.com

Call us

Operating Hours: Monday to Saturday, 9:00 ~ 17:00 (JST)

International Number: Singapore

+65-6221-0111