New Account

The team strictly adheres to the Act on Prevention of Transfer of Criminal Proceeds in conducting a thorough and meticulous identity verification process to protect and ensure users funds are safe and secure on bitwallet. All users must submit various documents (Driving License, Passport, etc.) that include their photo for verification.

• 1． Identity Photo Included Documents

  For Personal Account, please submit only one of the following (kindly ensure name and address is shown):

  Identity Document	Description
  Driving License or Certification of Driving History	Submit front and back separately
  Travel Document (Passport)	Submit: (1)The page that shows your photo and, (2)The page where your address is indicated with Information on Bearer
  Basic Resident Registration Card with Photo	Submit front and back separately
  Residence Card	Must be valid within the period of stay. Submit front and back separately
  Special Permanent Resident Certificate	Submit front and back separately
  Identity (My Number) Card	Only front copy (Photo included) Please refrain from sending the back copy.

  • Must be an official document issued by the government and shows same identity information such as name, date of birth and address as your registration information.
  • Only documents with validity date such as Driving License are accepted.
  • (My Number) Notification Card will not be accepted as an Identity Document.
  • Your passport submission will be rejected if it has already expired.

  ■ Image Example

  

  < Front >

  

  < Back >

  • Kindly submit a scanned copy or photographed document in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.

• 2． ID Selfie

  ID Selfie has been adopted by various Western countries for online identity verification purpose. The user will take a frontal shot with the identity picture displayed in all the identity verification documents. This verification purpose of such procedure is to prevent fake identity theft from happening.

  Photo Tips

  • Ensure room is well-lit before taking (Lighting helps with better visibility of person in photo)
  • Hold the verification document closer to face (The camera will be able to focus well on both subjects)
  • Set a timer or have someone take photo of you holding the document

  ■ Image Example

  

  < Photographed >

  • Please ensure clear visibility of the text on the card and your facial features in the photo.
  • Submit in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.

• 3． Proof of Current Residential Address

  For Personal Account, kindly ensure any of the following submitted document is within 6 months from the date of issue.

  Proof of Current Residential Address	Description
  Utility Bill or Receipt	Electricity, Gas, Water or NHK Bill
  Social Insurance Receiptr
  National or Local Tax Bill or Receipt
  Health Insurance Card	National Health Insurance, Employee Health Insurance, Seamen's Insurance, Long-term Care Insurance, Latter-stage Elderly Health Care Insurance
  Bank or Credit Card Statements
  Residence Card copy	Within 6 months for the date of issued and without indication of Individual Number (My Number) Please black out Individual Number (My Number) before submitting.
  Seal Registration Certificate

  • Must show current address
  • Name shown must be same as registered name
  • Ensure document is submitted within 6 months from the issued date.

  ■ Image Example

  

  • Kindly submit a scanned copy or photographed document in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.

• 4． Business Verification Documents (Business Account)

  For Business Account, please submit only one of the following (kindly ensure name and address is shown):

  Business Verification Documents	Description
  Business Profile	Include beneficiary owner's information
  Notary Public	Certified True Copy
  Certificate of Incorporation	Certified True Copy
  Current Company Statement or Company Extract
  Business Registration Certificate

  • May require users to submit other necessary documents for further verification. Kindly contact us for more details.

• 5． Proof of Current Company Address (Business Account)

  For Business Account, kindly ensure any of the following submitted document is issued within 6 months from the date of issue.

  Proof of Current Company Address	Description
  Utility Bill or Receipt	Electricity, Gas, Water or NHK Bill
  National or Local Tax Bill or Receipt
  Bank or Credit Card Statements
  Seal Registration Certificate

  • Kindly submit a scanned copy or photographed document in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.

The information given by users are encrypted with SSL (Secure Sockets Layer) during the sending of information to safeguard all sensitive data. Also, mybitwallet adheres to the Privacy Policy in protecting users' information against loss, damage, leakage and unauthorized access, ensuring a safe platform for users.