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bitwallet Account Registration

  • Open an Account with bitwallet: The Basic Requirement

    For bitwallet account application, you will need to follow the requirements below.

    • Personal Account Application

      • The applicant is 20 years old and above.
      • The applicant is not a person who lack capacity (able to make your own decisions).
      • The applicant is not residing in the U.S. or other countries where the use of our service is restricted.
      • You registered basic information does not match with other users
      • The applicant is not a Foreign Politically Exposed Persons (Foreign PEPs).
      • The applicant does not belong or are related to the Anti-Social Forces.
    • Business Account Application

      • The company is legally registered and is able to submit the proof (document) to support.
      • The person-in-charge is 20 years old and above at time of application.
      • The person-in-charge is not a person who lack capacity (able to make your own decisions).
      • The person-in-charge is not residing in the U.S. or other countries where the use of our service is restricted.
      • The person-in-charge is not physically in the U.S. or other countries where the use of our service is restricted.
      • The person-in-charge does not use identical contact information (email address, phone number, etc.) as other bitwallet users during the registration.
      • The person-in-charge is not a Foreign Politically Exposed Persons (Foreign PEPs)
      • The company and the person-in-charge do not belong or related to the Anti-Social Forces.
      • The company is not facing insolvency or is insolevent.
  • Documents Required for a Wallet Account

    For bitwallet account application, you will need to submit the required documents below.

    Verify Your Identity on bitwallet: The Document Requirement

    The team strictly adheres to the Act on Prevention of Transfer of Criminal Proceeds in conducting a thorough and meticulous identity verification process to protect and ensure users funds are safe and secure on bitwallet. All users are required to submit a total of three documents: Photo Identification (driving license, passport, etc.), ID Selfie and Proof of Current Address.


    • 1. Photo Identification

      For bitwallet Personal Account application, you will need to upload one of the documents below (the document must show the name and date of birth of the applicant).

      Identification Document What to Provide
      Driving License or Certification of Driving History Provide front and back of the document
      Travel Document (Passport) Provide the page where your image is shown in the document
      Identity (My Number) Card Provide front(shows your image) and back of the document
      • Only accept document issued by the government and must show same information (name, date of birth and address) as the registered information.
      • Expired identity document will not be accepted as an Identification Document.
      • (My Number) Notification Card will not be accepted as an Identification Document.

      ■ Image Example

      ID

      < Front >

      • Kindly provide a scanned copy or photographed document in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.
    • 2. ID Selfie

      ID Selfie is an online identity verification process that has been has been adopted by various Western countries recently. For ID Selfie picture taking, the user is required to write the authentication code showed on the device, as well as the present date on a paper. Then, proceed to take a picture while holding the paper and the identity document in front of the camera.

      • Kindly follow the step showed on your device one at a time. This enables a similar process to a face to face verification.

      Before you start

      • Prepare a pen, a blank paper and your identity document.
      • Ensure there is ample space to write the required details.

      * Kindly read the following to prevent any upload of incomplete document.

      • The document used for ID Selfie is identical to the one you have uploaded separately.
      • Always provide both your identity document and ID Selfie for each ID Authentication process.
      • The authenticaion code showed on your device are randomised and changes every time you restart a ID Selfie picture taking.
      • Ensure you have written the authenticaion code and date in the format as shown on your device.
      • Please note that you have to provide your identity document for picture taking.

      ■ Image Example

      SELFY

      < Photographed Image example >

      • Kindly check all documents and images are uploaded before moving from the webpage or closing it.
      • Kindly refrain from refreshing the page while the documents and images are uploading.
      • Kindly complete the authentication process within the time given. The process will restart if it is left idle for 15 minutes.
      • Kindly provide the document in electronic file format such as .JPG, .PDF, etc.
      Unaccepted ID Selfie Verification

      The images below show the unaccepted cases when uploading an ID Selfie due to the inability to verify an identity. Kindly check before uploading your ID Selfie.

      ■ Inability to verify document due to unclear image

      • SELFY

        The document is cropped out of the image. Ensure the document is fully visible in the image.

      • SELFY

        The image is out of focus and the document appeared to be blurry. Ensure the focus is on the document in the image.

      • SELFY

        The image does not show you holding all required documents. Ensure it shows the authentication code, present date and your identity document.

      ■ Inability to verify user

      • SELFY

        The user is cropped out of the image. Ensure the user is fully visible in the image.

      • Fraud cases are seen in the industry recently where people perfom unauthorised credit card transactions with forged identity documents of another individual. As such, the bitwallet team is preventing the occurrence of such incidents by strengthening the identity verifcation process on our platform. We will not hesitate to report any suspicious transactions and usage to the respective judicial system and card company.
    • 3. Proof of Current Address

      For bitwallet Personal Account application, you will need to upload one of the documents below (the document must be within 6 months from the issued date).

      Proof of Current Address What to Provide
      Utility Bill or Receipt Electricity, Gas, Water or NHK Bill
      Bank or Credit Card Statements
      Residence Card copy

      Within 6 months for the date of issued and without indication of Individual Number (My Number)

      Please black out Individual Number (My Number) before submitting.

      Seal Registration Certificate
      • Must show current address
      • Name shown must be same as registered name
      • Ensure document is submitted within 6 months from the issued date.
      • Ensure document shows the source of issue.

      ■ Image Example

      ADDRESS

      • Kindly submit a scanned copy or photographed document in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.
    • 4. Documents Required for Business User (Business Account only)

      For bitwallet Business Account application, you will need to upload one of the documents below (the document must show the name and address).

      Business Verification Documents What to Provide
      Business Profile Include beneficiary owner's information
      Notary Public Certified True Copy
      Certificate of Incorporation Certified True Copy
      Current Company Statement or Company Extract
      Business Registration Certificate
      • Kindly note that user from different country may be required to upload other necessary documents for further verification. Please contact the support team for more information.
    • 5. Proof of Current Company Address (Business Account)

      For bitwallet Business Account application, you will need to upload one of the documents below (the document must be within 6 months from the issued date).

      Proof of Current Company Address What to Provide
      Utility Bill or Receipt Electricity, Gas, Water or NHK Bill
      National or Local Tax Bill or Receipt
      Bank or Credit Card Statements
      Seal Registration Certificate
      • Kindly submit a scanned copy or photographed document in electronic file format such as .GIF, .JPG, .TIF, .PDF, etc.

    The information given by users are encrypted with SSL (Secure Sockets Layer) during the sending of information to safeguard all sensitive data. Also, mybitwallet adheres to the Privacy Policy in protecting users' information against loss, damage, leakage and unauthorized access, ensuring a safe platform for users.

  • Account Registration Process

    The registration process for bitwallet account is as follows:

    Account Registration Process

    • STEP-1

      STEP-1

      Register from any devices. Enter your basic information on the registration page to get it started.

      STEP-1

      Next

    • STEP-2

      STEP-2

      A verification link will be sent to your registered e-mail address. Enter other necessary information to proceed.

      STEP-2

      Next

    • STEP-3

      STEP-3

      Login and upload your identity verification documents, proof of residential address and ID Selfie on Verification Documents Submission page.

      STEP-3

      Next

    • STEP-4

      STEP-4

      Application gets processed in 30 minutes time of a business day. Once it has been verified and approved, your account information will be sent to you via e-mail.

    • and it's done! Quick and Easy.

      bitwallet
      Start using now!

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