bitwallet Account Registration
For bitwallet account application, you will need to follow the requirements below.
Personal Account Application
Business Account Application
To use your wallet, you will need to submit the required documents below.
In accordance with the "Act on Prevention of Transfer of Criminal Proceeds", bitwallet requires thorough identity verification to protect your valuable assets. Therefore, we ask you to submit your "Identity Verification Document" and "Current Address Verification Document".
We will ask you to submit a photo identification of the person who register the wallet (individual) and a selfie (facial recognition).
Identity verification with photo
Please submit one of the following: driver's license, My Number card (Subject to Japan residents only) or passport.
Requirements
Driver's license
Please submit the front and back of your driver's license.
■ Refer to the following image as an example
( Front )
( Back )
Passport
Please submit the page with your photo and signature.
■ Refer to the following image as an example
My Number Card
Please submit the front and back of the card.
* Please hide the personal number and barcode.
■ Refer to the following image as an example
( Front )
( Back )
Selfie (face recognition)
In order to confirm that you have submitted your information in person, we have introduced a face recognition procedure.
* Please be sure to follow the steps displayed on the screen. This allows us to verify your identity online.
Preparation before starting
* If you are using a non-camera-equipped device, you can switch to a mobile device from the screen for selecting the document submission method.
Notification
You will be required to submit one of the following documents (within 3 months of the date of issue) showing the current address of the account holder (individual).
*If your personal number (My Number) is written on the documents, please hide it so it cannot be seen.
Requirement
■ Refer to the following image as an example
*Please submit data in digital format (GIF, JPG, PDF, etc.) that has been scanned or photographed with a camera such as a smartphone, without any editing work done.
■ Materials that will not be accepted
The date of publication is not indicated.
Please open up the document so that the entire document can be seen or submit another document.
The document is in an envelope and all the required information cannot be seen on the same sheet of
paper.
Please remove the document from the envelope and take a picture of it.
The entire document is not photographed, and all the required information cannot be confirmed.
Please take a picture of the document so that it can be seen from edge to edge.
Please submit the following documents (Documents must have your name and address stated on it) of the wallet owner(corporate).
Please submit the documents that are within 6 months of the issue date.
Business Verification Documents | What to Provide |
Business registration documents e.g. ) certificate of incorporation |
Please submit all pages of the documents. |
*Kindly note that user may be required to upload other necessary documents for further verification depends on the country. Please contact the support team for more information.
*Please submit data in digital format (GIF, JPG, PDF, etc.) that has been scanned or photographed with a camera such as a smartphone, without any editing work done.
Required to submit the documents of the business owner as follows.
Business Verification Documents | What to Provide |
Company seal confirmation documents e.g.) certificate of registered seal |
Please submit within 6 months of the issue date. Please take a picture so that you can clearly see the entire document. |
*Kindly note that user may be required to upload other necessary documents for further verification depends on the country. Please contact the support team for more information.
*Please submit data in digital format (GIF, JPG, PDF, etc.) that has been scanned or photographed with a camera such as a smartphone, without any editing work done.
For bitwallet Business Account application, you will need to upload one of the documents below (the document must be within 6 months from the issued date).
Proof of Current Company Address | What to Provide |
Utility Bill or Receipt | Electricity, Gas or Water Bill |
National or Local Tax Bill or Receipt | |
Bank or Credit Card Statements |
*Please submit data in digital format (GIF, JPG, PDF, etc.) that has been scanned or photographed with a camera such as a smartphone, without any editing work done.
Please submit all the following documents.
Authorisation proof of account operator and decision maker on behalf of the company | What to Provide |
Declaration of beneficial ownership | Click here to download the documents (Japanese Version) |
Identification documents of all beneficial owners | |
Proof of the current address of all beneficial owners | |
Certificate of registered seals for all beneficial owners |
*Please submit data in digital format (GIF, JPG, PDF, etc.) that has been scanned or photographed with a camera such as a smartphone, without any editing work done.
The information given by users are encrypted with SSL (Secure Sockets Layer) during the sending of information to safeguard all sensitive data. Also, mybitwallet adheres to the Privacy Policy in protecting users' information against loss, damage, leakage and unauthorized access, ensuring a safe platform for users.
The registration process for bitwallet account is as follows:
STEP-1
Register from any devices. Enter your basic information on the registration page to get it started.
STEP-2
A verification link will be sent to your registered e-mail address. Enter other necessary information to proceed.
STEP-3
Login and upload your identity verification documents, proof of residential address and ID Selfie on Verification Documents Submission page.
STEP-4
Application gets processed within approximately 24 hours on business days. Once it has been verified and approved, your account information will be sent to you via e-mail.
※It may take some time depending on the application status.
and it's done! Quick and Easy.
Do you need help?
We are here to assist.
Our support team is dedicated to serving you.
Reach out to us if you any questions regarding our services.
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PCI DSS 3.2 Assessed to Bitwallet Pte. Ltd. by ICMS-PCI 0287, a QSA for the Payment Card Industry Data Security Standard Council.
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