Frequently asked questions about bitwallet in Q&A format.
14 Information
Although the time it takes to receive payment depends on the recipient, the estimated time from withdrawal request to arrive the funds is about 10 business days (excluding weekends and holidays).
Please note that it may take more than 10 business days depending on the situation of the financial institution.
bitwallet handles four currencies: “Japanese Yen”, “US Dollar”, “Euro”, and “Australian Dollar”, and accepts withdrawals denominated in “Japanese Yen”, “US Dollar”, “Euro”, and “Australian Dollar” for domestic money transfer. Withdrawals can be made to domestic banks such as megabanks, regional banks, Shinkin banks, and online banks. Please refer to the following link for instructions on how to withdraw funds via domestic remittance.
Please see the following link for instructions on how to register your bank account for withdrawals.
For how to register withdrawal bank
In addition, for anti-money laundering purposes, bitwallet will not allow you to register your bank information if your identification documents and proof of current address have not been approved.
Only bank information in your own name will be approved, so that we do not accept any account registration in the name of a third party, including family members.
