I have made a bank deposit. Can I cancel it?
After the transfer procedure is completed, the transfer cannot be cancelled. If you do not wish to use bitwallet, you can withdraw the funds after they are reflected in your wallet.
Frequently Asked Questions (FAQ)
Frequently asked questions about bitwallet in Q&A format.
Frequently Asked Questions (FAQ) : Deposit by Bank Account (Japan or Overseas)
8 Information
How long does it take for overseas remittances to be reflected in my account?
In the case of an overseas transfer deposit, it usually takes 3 to 5 business days to be reflected in your wallet after the transfer is processed. However, the time it takes for the funds to be reflected in your wallet may take longer than 5 business days, as it depends on your bank’s processing status.
Please note that customers are responsible for bank transfer fees, relay bank charges, etc. when depositing via overseas transfer. There are no restrictions on the amount or number of times you can make a deposit via international money transfer.
Can I deposit Japanese yen from overseas banks?
For overseas transfer, please contact our support desk if you wish to deposit Japanese yen.