NEWS

Service 2021.08.27

Information on the business operations during the Silver Week holiday.

During the Japan silver week holiday period, we will operate as usual but some services will not be available. Please see the following table for the handling o

Service 2021.04.26

Closure Notice during Golden Week holiday 2021

As the Golden Week Holiday is around the corner, please be informed that we will be closed during the upcoming Golden Week holiday, and some services will not b

Service 2021.04.21

Japan Net Bank changed its company name to PayPay Bank

As of April 5, 2021, Japan Net Bank, Ltd. changed its name to PayPay Bank, Ltd.. From April 22 (Thursday), 2021, the names of the withdrawal banks already r

Service 2020.12.17

Operation Hours Updates for Upcoming 2020/2021 New Year Holiday.

As the year is coming to an end, please be informed that we will be closed during the upcoming new years holiday, and some services will not be available.

Service 2020.08.06

Notice of addition of a new currency

We are very pleased to announced that bitwallet has added a new currency to its service. The newly added AUD can be used along with other currencies available

Service 2020.04.16

COVID-19 Customer Service Update

COVID-19 Customer Service Update

Service 2019.12.23

Closure Notice during New Year holiday 2020

As the year is coming to an end, please be informed that we will be closed during this new years holiday, and some services will not be available.

Service 2019.09.11

Temporal changes in withdrawal to sanctioned countries

In accordance with the guidelines for financial institutions, bitwallet has formerly prohibited remittance/withdrawal to regional banks in sanctioned countries.

Service 2019.05.21

Announcement of new credit card payment: JCB

We are pleased to introduce the new card payment option available on bitwallet platform. Users can now choose to pay with JCB credit card, along with other exis

Service 2018.12.17

New Year Holiday Notice

Please be informed of the following updates on bitwallet services during the holiday season.