Information on the business operations during the New Year holiday.
During the New year holiday period, we will operate as usual, but some services will not be available. Please see the following table for the handling of indivi
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category: Service
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Information on the business operations during the Silver Week holiday.
During the Japan silver week holiday period, we will operate as usual but some services will not be available. Please see the following table for the handling o
Closure Notice during Golden Week holiday 2021
As the Golden Week Holiday is around the corner, please be informed that we will be closed during the upcoming Golden Week holiday, and some services will not b
Japan Net Bank changed its company name to PayPay Bank
As of April 5, 2021, Japan Net Bank, Ltd. changed its name to PayPay Bank, Ltd.. From April 22 (Thursday), 2021, the names of the withdrawal banks already r
Operation Hours Updates for Upcoming 2020/2021 New Year Holiday.
As the year is coming to an end, please be informed that we will be closed during the upcoming new years holiday, and some services will not be available.
Notice of addition of a new currency
We are very pleased to announced that bitwallet has added a new currency to its service. The newly added AUD can be used along with other currencies available
COVID-19 Customer Service Update
COVID-19 Customer Service Update
Closure Notice during New Year holiday 2020
As the year is coming to an end, please be informed that we will be closed during this new years holiday, and some services will not be available.
Temporal changes in withdrawal to sanctioned countries
In accordance with the guidelines for financial institutions, bitwallet has formerly prohibited remittance/withdrawal to regional banks in sanctioned countries.
Announcement of new credit card payment: JCB
We are pleased to introduce the new card payment option available on bitwallet platform. Users can now choose to pay with JCB credit card, along with other exis