COVID-19 Customer Service Update
COVID-19 Customer Service Update
NEWS
List of new services and press release
category: Service
bitwallet service release and announcement.
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Closure Notice during New Year holiday 2020
As the year is coming to an end, please be informed that we will be closed during this new years holiday, and some services will not be available.
Temporal changes in withdrawal to sanctioned countries
In accordance with the guidelines for financial institutions, bitwallet has formerly prohibited remittance/withdrawal to regional banks in sanctioned countries.
Announcement of new credit card payment: JCB
We are pleased to introduce the new card payment option available on bitwallet platform. Users can now choose to pay with JCB credit card, along with other exis
New Year Holiday Notice
Please be informed of the following updates on bitwallet services during the holiday season.
bitwallet Upgrading to new version
To enhance user experience on our bitwallet platform and to improve usability of the wallet features, the team will be performing a list of staged upgrade on th
The launch of brand new bitwallet
We are pleased to inform you that bitwallet has successfully launched our rejuvenated brand identity and enhanced payment features on 10th September 2018.
Introducing a brand new mybitwallet
It is with great pleasure to announce, bitwallet will welcome an updated brand identity and newly revamped service website on Monday, 10th August 2018 (10:00 SG
24/7 Currency Exchange Service
We are pleased to announce that mybitwallet currency exchange service will be available 24/7 starting from 15th December 2017, Friday (10:00 SGT). This newly ex
SMBC (Sumitomo Mitsui Banking Corportion) Direct Deposit Service
We are pleased to be introducing the new way to deposit in mybitwallet - SMBC Direct, an internet banking service by SMBC. The service will be available on mybi