Pay a bill
bitwallet has a billing request function that makes it easy to collect funds between bitwallet users. Upon receiving a payment request, you can pay the request after logging into bitwallet.
User Guide
Guide on how to use bitwallet
User Guide: Settings
27 Information
Set up 2-Factor Authentication
In order to provide a more secure environment for customers, bitwallet strongly recommends the use of 2-Factor Authentication. 2-Factor Authentication involves double-checking the password entered when logging in to bitwallet and entering the verification code issued by the verification app.
Change your phone number
With bitwallet, you can easily change your registered phone number at any time. If you have more than one phone number, you can register up to two phone numbers.
Reset your login password
The password you enter when logging in to bitwallet is the password you set yourself when you opened your account. If you forget your login password, you can reset your password from the bitwallet login screen.
Change display language
bitwallet can display three languages: Japanese, English, and Chinese. When you change the display language, the display language of the entire bitwallet site will immediately change. Please select your preferred display language.
Change secret question and answer
bitwallet uses “secret questions and answers” as security information to confirm your identity. You can easily change the “secret question and answer” at any time.
Please select one of six different questions and creating an answer that only you can know.
Change your preferences for receiving email magazine subscription
bitwallet offers a free email magazine to provide you with better service and to ensure that you receive information as soon as possible. The email magazine provides useful information for bitwallet users, such as new information and press releases.
Change your login password
You can easily change your bitwallet login password at any time. Please create your login password with at least 8 single-byte alphanumeric characters.
Reset or email your Secure ID
You can reset your bitwallet Secure ID and issue a new one.If you forget your Secure ID, we can send it to your registered email address.
The Secure ID is automatically created by the system and cannot be changed to a string of characters of your choice.
Change your email address
bitwallet allows you to change your email address 6 months after you have registered your account.
After completing the change procedure on the “Settings” page, click on the link that will be sent to your new email address to complete the change.