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NEWS

List of new services and press release

News & Press Release

bitwallet service release and announcement.

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Important

Fee Adjustment to Credit Card Payment

In response to the erratic disruptions faced for cards issued in Japan occurring since August 2019, our company - bitwallet has implemented a new payment gatewa
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 Service

Closure Notice during New Year holiday 2020

As the year is coming to an end, please be informed that we will be closed during this new years holiday, and some services will not be available.
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 Service

Temporal changes in withdrawal to sanctioned countries

In accordance with the guidelines for financial institutions, bitwallet has formerly prohibited remittance/withdrawal to regional banks in sanctioned countries.
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 Service

Announcement of new credit card payment: JCB

We are pleased to introduce the new card payment option available on bitwallet platform. Users can now choose to pay with JCB credit card, along with other exis
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 Important

Maintenance of Credit Card Deposit Service Resolved

We would like to inform you that there has been a system error in VISA/MASTER/DINERS/DISCOVER credit/debit card transactions.It has been resolved on the same da
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 Important

Maintenance of Credit Card Deposit service

We would like to inform you that we are experiencing a system error in VISA/MASTER/DINERS/DISCOVER credit/debit card transactions due to credit card payment ser
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 Important

Notice of Part of Change in API Specification

We would like to inform users of the new Transaction ID that will be introduced on our platform starting from 4th February 2019 (Mon). Unlike the current Transa
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 Service

New Year Holiday Notice

Please be informed of the following updates on bitwallet services during the holiday season.
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 Press

bitwallet implements KYC procedures to strengthen compliance and expand global fraud prevention

bitwallet implements KYC procedures to strengthen compliance and expand global fraud prevention
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 Important

Notice of Change in Fee Calculation

bitwallet would like to inform all users of the new fee calculation pertaining to our fiat currency withdrawal services. The following change in fee calculation
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 Service

bitwallet Upgrading to new version

To enhance user experience on our bitwallet platform and to improve usability of the wallet features, the team will be performing a list of staged upgrade on th
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 Service

The launch of brand new bitwallet

We are pleased to inform you that bitwallet has successfully launched our rejuvenated brand identity and enhanced payment features on 10th September 2018.
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 Service

Introducing a brand new mybitwallet

It is with great pleasure to announce, bitwallet will welcome an updated brand identity and newly revamped service website on Monday, 10th August 2018 (10:00 SG
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 Important

Emergency System Delays Resolved

We would like to inform you that there has been a delay in all payment and credit/debit card transactions on 15th August 2018, Monday (9:00 SGT). It has been re
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 Important

Emergency System Delays Announcement

We would like to inform you that we are experiencing a system error in all payment and credit/debit card transactions, as of now 15th August 2018, Monday (9:00
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 Maintenance

Service Maintenance Forecast

To enhance and maintain mybitwallet service platform, our team will be performing a scheduled service maintenance.
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 Important

Emergency Maintenance of Credit Card Deposit Service Resolved

We would like to inform you that there has been a system error in all payment and credit/debit card transactions on 23rd March 2018, Friday (19:35 SGT). It has
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 Important

Emergency Maintenance of Credit Card Deposit service

We would like to inform you that we are experiencing a system error in all payment and credit/debit card transactions, as of now 23th August 2018, Friday (19:30
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 Service

24/7 Currency Exchange Service

We are pleased to announce that mybitwallet currency exchange service will be available 24/7 starting from 15th December 2017, Friday (10:00 SGT). This newly ex
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 Service

SMBC (Sumitomo Mitsui Banking Corportion) Direct Deposit Service

We are pleased to be introducing the new way to deposit in mybitwallet - SMBC Direct, an internet banking service by SMBC. The service will be available on mybi
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