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Notice of Change in Available Services for Trial and Basic Users

Notice of Change in Available Services for Trial and Basic Users

Important

2018.12.05

bitwallet would like to inform the change in available services for the following account status, effective from 10th December 2018, Monday (17:00 SGT).

The updated rule of services aims to prevent unauthorised transaction made with fraudulently acquired credit card by restricting users who have not completed their identity verification to engage in any cryptocurrency services on our platform.

The cryptocurrency exchange and trading service will only be available to users who have completed their ID Selfie, Proof of Current Residential Address verification and attained account status Basic and above.

Former Service Rule

Fiat Currency Exchange and Trading

Only available to users whose account status are [Trial] and above

New Service Rule

Fiat Currency Exchange and Trading

Only available to users whose account status are [Trial] and above

Cryptocurrency Exchange and Trading

Only available to users whose account status are [Basic] and above

We apologise for the inconvenience caused to affected users. Thank you for your understanding and cooperation.


The bitwallet Team appreciate your continued support as we work towards providing a wallet service that is efficient and versatile to a wider range of audience.

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