User Guide

Guide on how to use bitwallet

Make a payment reservation between users

With bitwallet’s payment between users, you can specify the date and time you wish to make a payment of currency in your wallet. By making a payment reservation, you can avoid forgetting to make a payment.
The payee must be a registered corporation or sole proprietorship, and must be used to receive payments for business purposes.

This section explains the procedure for making a payment reservation between users.

1. Select “Payment (bitwallet Users)” (①) from the menu and click “Scheduled Payment” (②).

2. Confirm that “Schedule a Date (Advance Payment)” (①) and “Once Only (One-time Payment)” (②) are selected in “Select Preferred Time” and “Remittance Type”.
Select the currency (③), and enter the recipient email address (④) and payment amount (⑤).

3. In “Payment Date”, select the date of payment (①).
To specify the time of payment, check “Specified time” (②) and select your preferred “Time zone” (③) and “Time” (④).
If you wish to send a message, enter it in the “Enter Message” (⑤). After entering all payment information, click on “Confirm your information” (⑥).

If no specified time is set, payment is made at 0:00 Singapore time (UTC +8:00).

4. Confirm the payment details (①) on the confirmation screen.
Enter the “Authentication code” (②) for 2-Factor Authentication in the “Security Verification” section, and click “Schedule Payment” (③).
(The recipient name of the account will be displayed as the bitwallet nickname. If no nickname is set for the recipient, the registered name of the recipient’s wallet will be partially hidden).

If you have not set up 2-Factor Authentication, enter “Secure ID” (①) instead of “Authentication Code” and click “Schedule Payment” (②).

5. When “Complete” is displayed, the reservation of payment between users is complete. Click “Back to Top”.

6. When the “Payment (bitwallet Users)” screen appears, confirm that the payment reservation you registered is displayed in the “Scheduled Payment List”. When the payment procedure is completed on the scheduled payment date and time, the payment amount will be deducted from your wallet balance.

7. After the payment reservation, an email titled “One-time payment has been scheduled” will be sent to your registered email address.
The email will include recipient account, recipient name (nickname), payment amount, payment fee, payment amount, message, and remittance time.

8. After the payment is made on the scheduled date and time, an email titled “Payment has been completed (One-time Payment)” will be sent to your registered email address.
The email will include transaction ID, recipient account, recipient name (nickname), payment amount, payment fee, and payment amount.

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