Change or cancel a recurring payment reservation between users
bitwallet allows automatic payment of a fixed amount of currency between users on a monthly or specified monthly basis. Recurring payment reservations between users can be changed or cancelled even after the reservation is made.
This section explains the procedure for changing or canceling a recurring payment reservation between users.
1. Select “Payment (bitwallet Users)” (①) from the menu and click “Recurring Payment List” (②).
Select the recurring payment reservation you wish to change or cancel (③) from the “Recurring Payment List” displayed, and click “Change” (④).
2. Confirm the details of the recurring payment reservation (①), and click “Edit” (②) to change the reservation details, or “Cancel Payment” (③) to cancel the reservation.
3. Select “Edit” to display the “Payment Information” screen (①).
After changing the payment information, click “Next” (②).
Select “Cancel Payment” and the “Cancel Recurring Payment” window will appear.
Confirm the recipient (①) and click “Yes” (②) to delete the selected payment reservation.
4. Confirm the payment details on the confirmation screen (①).
Enter the “Authentication Code” (②) for 2-Factor Authentication in the “Security Verification” section, and click “Modify a payment appointment” (③).
If you have not set up 2-Factor Authentication, enter “Secure ID” (①) instead of “Authentication Code” and click “Modify a payment appointment” (②).
5. When “Complete” is displayed, the change of recurring payment reservation between users is complete. Click “Back to Top”.
6. When the “Payment (bitwallet Users)” screen appears, click “Recurring Payment List” (①) and confirm that the changed recurring payment reservation (②) is displayed. When the payment is completed on the specified date and time for the recurring payment, the payment amount will be deducted from the “Current Wallet Balance”.
If you have cancelled a payment reservation, please confirm that the reservation for the cancelled recurring payment has been deleted from the “Recurring Payment List”.
7. After changing the recurring payment appointment, an email titled “Recurring payment has been edited” will be sent to your registered email address.
The email will include recipient email address, recipient name (nickname), payment amount, payment fee, payment amount, month, specified date, specified time, closing date, message, and name.
After the cancellation of the recurring payment reservation is completed, an email titled “Recurring payment has been cancelled” will be sent to your registered email address.
The email will include recipient email address, recipient name (nickname), payment amount, payment fee, payment amount, month, specified date, specified time, closing date, message, and name.
