NEWS

Important 2022.12.09

Please take note on impersonation Twitter account

Imposter Twitter account(s) of bitwallet have been identified. Kindly note that the official bitwallet twitter account is as follows,

Important 2022.07.25

Credit Card Usage Announcement

In order to further strengthen security, we will change the following procedures for credit card usage from Mon,08/01/2022.

Important 2021.10.26

Please beware of phishing email.

we have identified phishing emails that tries to portray themselves as bitwallet. If you receive any suspicious phishing email, please delete it immediately wit

Important 2021.07.30

Notice of bitwallet system delay

There were some delay in transactions and logging in to respective bitwallet account today, approximately 13:30 (Singapore time) on July 30, 2021.

Important 2021.01.08

Notice on restoration of card deposit system

Previously, JCB card transactions were unable to transact as the credit card payment company was experiencing system failure. We are pleased to annouce that the

Important 2020.12.18

Notice on change of payment fee calculation

Starting from today, December 18, 2020 (Friday), the calculation method of the deposit fee for credit card deposit will be changed.

Important 2020.12.18

Notice on change of maximum amount for VISA card payment

Starting from today, December 18, 2020 (Friday), we will change the maximum amount limit for VISA card in order to strengthen the security of credit card paymen

Important 2020.12.08

Maintenance of Credit Card Deposit service

We would like to inform you that we are experiencing a system error in JCB credit/debit card transactions due to credit card payment service companys system fa

Important 2020.10.01

Notice on withdrawal fee discount campaign and withdrawal limitations

We would like to thank everyone for supporting bitwallet, therefore we have prepared this Withdrawal Fee Discount Campaign.

Important 2020.09.24

Updates on Trial account transaction restrictions

Transaction restrictions for trial accounts will be implemented and take effect on 1st October 2020 to strengten the security of bitwallet.