Regarding credit card payment system
Credit card payments cannot be made by VISA/JCB card at the moment.
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bitwallet service release and announcement.
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Notice of bitwallet system issue
There has been a trouble in some payments by bitwallet from approximately 8:00 (Singapore time) to 11:00 on Dec. 9, 2022.
Please take note on impersonation Twitter account
Imposter Twitter account(s) of bitwallet have been identified. Kindly note that the official bitwallet twitter account is as follows,
Credit Card Usage Announcement
In order to further strengthen security, we will change the following procedures for credit card usage from Mon,08/01/2022.
Please beware of phishing email.
we have identified phishing emails that tries to portray themselves as bitwallet. If you receive any suspicious phishing email, please delete it immediately wit
Notice of bitwallet system delay
There were some delay in transactions and logging in to respective bitwallet account today, approximately 13:30 (Singapore time) on July 30, 2021.
Notice on restoration of card deposit system
Previously, JCB card transactions were unable to transact as the credit card payment company was experiencing system failure. We are pleased to annouce that the
Notice on change of payment fee calculation
Starting from today, December 18, 2020 (Friday), the calculation method of the deposit fee for credit card deposit will be changed.
Notice on change of maximum amount for VISA card payment
Starting from today, December 18, 2020 (Friday), we will change the maximum amount limit for VISA card in order to strengthen the security of credit card paymen
Maintenance of Credit Card Deposit service
We would like to inform you that we are experiencing a system error in JCB credit/debit card transactions due to credit card payment service companys system fa