Additional Payment Option in USD (United States Dollar) with JCB/MASTER Card
We are pleased to inform you that you can now make payments in USD (United States Dollar) using a JCB/MASTER card.
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category: Important
bitwallet service release and announcement.
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Notice on restoration of card deposit system
Previously, VISA/MASTER/JCB card transactions were unable to transact as the credit card payment company was experiencing system failure. We are pleased to
Additional Payment Option in USD (United States Dollar) with VISA Card
We are pleased to inform you that you can now make payments in USD (United States Dollar) using a VISA card.
Connection Failure Notice
On Tuesday, October 31, 2023, around 11:00 p.m. (GMT+0), some users were unable to log in due to a connection failure.This problem was resolved around 1:00 a.m.
JCB Card Deposit Service Fully Restored
We would like to inform you that the recent issue regarding JCB card deposits has been resolved. The JCB deposit system is now fully restored and operational.
Regarding credit card payment system
Credit card payments cannot be made by VISA/JCB card at the moment.
Notice of bitwallet system issue
There has been a trouble in some payments by bitwallet from approximately 8:00 (Singapore time) to 11:00 on Dec. 9, 2022.
Please take note on impersonation Twitter account
Imposter Twitter account(s) of bitwallet have been identified. Kindly note that the official bitwallet twitter account is as follows,
Credit Card Usage Announcement
In order to further strengthen security, we will change the following procedures for credit card usage from Mon,08/01/2022.
Please beware of phishing email.
we have identified phishing emails that tries to portray themselves as bitwallet. If you receive any suspicious phishing email, please delete it immediately wit