close

NEWS

List of new services and press release

Beware of Phishing Websites or Scams

Important

As technology continues to advance, there has been a significant increase in fraudulent activities and scams worldwide. We are writing to inform you about the importance of staying vigilant and protecting yourself from phishing websites.

Phishing websites are fraudulent sites that mimic legitimate websites to steal your personal and financial information. These sites often appear identical to the real ones, making it difficult to distinguish between the genuine and the fake. Falling victim to such scams can result in the theft of sensitive data, financial loss, and other serious consequences.

To safeguard yourself from these threats, please follow these important guidelines:

1. Phishing Website Tactics:

Such websites usually copy the design and duplicate the exact content of legitimate sites to trick users. Often, there are slight differences, such as changes in color or logo. Most importantly, the domain you are browsing will not be the same.

2. Verify the Domain:

Always ensure that the domain you are being directed to is the correct one. Any variations or misspellings should be treated with suspicion.

a. List of official bitwallet domain websites:

  1. bitwallet.com
  2. secure.bitwallet.com
  3. landing.bitwallet.com

b. List of official bitwallet social media accounts:

  1. x.com/bitwallet_bw
  2. x.com/bitwallet_jp  
  3. instagram.com/bitwalletofficial/
  4. linkedin.com/company/bitwalletofficial
  5. youtube.com/@bitwalletofficial

3. Website URL Verification & Secure Payments:

Always verify the website URL (secure.bitwallet.com) to ensure you are on our official site before entering your login details. Always ensure that you are on our official platform when making payments to merchants.

4. Email and Website Cloning:

Be aware that cloned emails or websites may contain misspellings, extra characters, or unfamiliar domain names that are slightly different from our official name.

5. Email Verification:

Verify the email sender before clicking any links inside the email. Our company only uses marketingteam@bitwallet.com and reply@bitwallet.com to send emails to users.

6. Link Hovering:

Hover over links before clicking to ensure the URL matches the expected destination and does not redirect to a suspicious or unfamiliar website.

7. Avoid Sharing Information:

Avoid sharing any login or personal information through email. Please use our platform chat system to connect with our Customer Support team.

8. Enhanced security measures:

You are strongly encouraged to update your account password every 6 months and enable Two-Factor Authentication(2FA) on your account. Ensure that the antivirus software you are using is of a reputable service and up to date.

9. Report Suspicious Activity:

If you notice anything unusual, report it to us immediately.

Remember, the safety of your personal and financial information is our top priority. By staying informed and cautious, you can help protect yourself from phishing attacks.


Thank you for your continued support as our bitwallet team will strive to provide an efficient and versatile digital wallet service to suit a wider range of audience.

View News
Current page