Beware of Phishing Websites or Scams
As technology continues to advance, there has been a significant increase in fraudulent activities and scams worldwide. We are writing to inform you about the i
NEWS
List of new services and press release
category: Important
bitwallet service release and announcement.
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Important
Notice of connection failure (restored)
Due to a system failure, we are experiencing an issue where users are unable to log in from the homepage.
Announcement of Chocom Payment Fee Update
Starting Monday, July 1, 2024, the Chocom e-money fee will be updated as follows.
Additional Payment Option in USD (United States Dollar) with JCB/MASTER Card
We are pleased to inform you that you can now make payments in USD (United States Dollar) using a JCB/MASTER card.
Notice on restoration of card deposit system
Previously, VISA/MASTER/JCB card transactions were unable to transact as the credit card payment company was experiencing system failure. We are pleased to
Additional Payment Option in USD (United States Dollar) with VISA Card
We are pleased to inform you that you can now make payments in USD (United States Dollar) using a VISA card.
Connection Failure Notice
On Tuesday, October 31, 2023, around 11:00 p.m. (GMT+0), some users were unable to log in due to a connection failure.This problem was resolved around 1:00 a.m.
JCB Card Deposit Service Fully Restored
We would like to inform you that the recent issue regarding JCB card deposits has been resolved. The JCB deposit system is now fully restored and operational.
Regarding credit card payment system
Credit card payments cannot be made by VISA/JCB card at the moment.
Notice of bitwallet system issue
There has been a trouble in some payments by bitwallet from approximately 8:00 (Singapore time) to 11:00 on Dec. 9, 2022.