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Glossary

Glossary of terms commonly used in the Wallet

concierge

how to read
How to read in Japanese: concierge
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Concierge is a support service available with Platinum and higher cards. It can respond to many requests such as hotel reception, tourist information, and airline ticket and ticketing arrangements. The service is available 24/7, so you can use it anytime.

There is no additional charge to use the service, only an annual fee.

The concierge service will take care of various requests, but may not for some content. This is because they are judged based on whether or not credit card payment is expected as a payment method.

In some cases, concierge services can be used to enter stores that would be inaccessible with ordinary reservations, and requests not related to card payment can also be handled.

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