Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

What are your security measures?

bitwallet is committed to implementing industry-leading security measures to protect your assets from hacking.

To prevent unauthorized use of your account by third parties, entering an incorrect password more than a certain number of times will activate the account lock.
In addition to passwords, we have also introduced 2-Factor Authentication, which prevents unauthorized use of your account even if a third party obtains your password, as they would not be able to know your passcode without a terminal.

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