Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

What should I do if I experience a malfunction, such as it doesn’t display properly or can’t press a button?

Please try restarting your device, deleting your browser cache or accessing in private mode, and if possible, accessing from another browser.

If the problem persists, please contact us using the contact form with a capture (image) of the relevant page.

Click here for the contact form

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