Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

What are the different types of account statuses?

There are four account statuses: Trial, Basic, Pro, and Unlimited. After opening your account, your initial status will be set to Trial. Upon approval of your submitted certificates, your account will be upgraded to Basic status and you will be able to use various services. For details, please log in to bitwallet and see the page “What is Account Status? page of the menu “Summary”.

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