Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

What is the procedure for canceling an account?

Please contact our support desk for cancellation procedures.

Click here for the contact form

If you have remaining funds in your account, please register your withdrawal bank account and complete the full withdrawal procedure minus the withdrawal fee.
(If your account status is Trial, you can register your withdrawal bank account after you submit verification documents and get approval)

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