Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

When the withdrawal bank will be reflected after I registered the bank account information?

Procedures are processed sequentially. Normally, we aim to process your order within 24 hours, excluding weekends and holidays, but please note that you may have to wait depending on the volume of inquiries.
In addition, the support desk will contact you by email if we find any incomplete information. Please check the contents of the email we will send you.

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