Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

Can I register a card in the name of cardholder other than the registered user?

The name on the card must be the same as your own name and the name registered with bitwallet. We do not accept cards in the name of third parties, including family members. Please note that if there is any discrepancy between the personal information on the credit/debit card and the registered information, the account may be locked for security reasons.

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