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User Guide

Guide on how to use bitwallet

Fees and time required for processing

With bitwallet, you can make and receive payment quickly with competitive fees.


Please refer to the following table for information on depositing funds into the wallet.

Method方法 Details Fee手数料 Top-up limit amount
per transaction
Wire Transfer
(⁎1)
via various local banks
(⁎2)
From JPY 0
depending on country(⁎2)
(⁎2)
  • Surcharges may be applied separately for bank transfer or intermediary bank transfer fee.
  • More information can be found upon logging in to your account.

Please refer to the following table for payments between users and currency exchange.

Method Reflection time Fee
Payment between users immediate As low as $0
Currency exchange Real-time Free

Please refer to the following table for information on payment settlement.

Method Currency Fee Minimum
payment
amount
お受取最低金額
Wire Transfer for individuals
(⁎3)
JPY
USD
EUR
AUD
USD 10 or equivalent amount depending on country(⁎2) JPY 1,000
USD 10
EUR 10
AUD 10
Bank Account Transfer
(Business or Merchant Account)
(⁎3)
JPY
USD
EUR
AUD
0.8% onwards, depends on the business type
(⁎2)&(⁎4)
JPY 1,000
USD 10
EUR 10
AUD 10
  • Depending on the receiving bank, lifting charges, intermediary bank fees, etc. may be required separately.
  • For business account and merchant account fees, please send us an inquiry after logging in to your account.

You cannot transfer funds to banks in the following prohibited countries.

Afghanistan, Belarus, Benin, Burundi, Central African Republic, Democratic Republic of Congo, Democratic People’s Republic of Korea, Guinea-Bissau, Haiti, Iran, Iraq, Liberia, Libya, Republic of Lebanon, Mali, Montenegro, Nicaragua, Nigeria, Palestine, Sierra Leone, Somalia, Sudan, South Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe

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