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User Guide

Guide on how to use bitwallet

Fees and time required for processing

With bitwallet, you can deposit, withdraw, make payments, and receive funds quickly with competitive fees.


Please refer to the following table for information on depositing funds into the wallet.

Method Details Deposit fee per deposit
Wire Transfer
(⁎1)
via various local banks
(⁎2)
From JPY 0
depending on country(⁎2)
(⁎2)
  • Surcharges may be applied separately for bank transfer or intermediary bank transfer fee.
  • More information can be found upon logging in to your account.

Please refer to the following table for information on withdrawals from the wallet.

Withdrawal Method currency Withdrawal Fee Minimum
withdrawal
amount
Wire Transfer for individuals
(⁎3)
JPY
USD
EUR
AUD
USD 10 or equivalent amount depending on country(⁎2) JPY 1,000
USD 10
EUR 10
AUD 10
Bank Account Transfer
(Business or Merchant Account)
(⁎3)
JPY
USD
EUR
AUD
0.8% onwards, depends on the business type
(⁎2)&(⁎4)
JPY 1,000
USD 10
EUR 10
AUD 10
  • Depending on the receiving bank, lifting charges, intermediary bank fees, etc. may be required separately.
  • For business account and merchant account fees, please send us an inquiry after logging in to your account.

You cannot transfer funds to banks in the following prohibited countries.

Afghanistan, Belarus, Benin, Burundi, Central African Republic, Democratic Republic of Congo, Democratic People’s Republic of Korea, Guinea-Bissau, Haiti, Iran, Iraq, Liberia, Libya, Republic of Lebanon, Mali, Montenegro, Nicaragua, Nigeria, Palestine, Sierra Leone, Somalia, Sudan, South Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe

Please refer to the following table for payments between users and currency exchange.

method Reflection time Fee
Payment between users immediate JPY 100
USD 1
EUR 1
AUD 1
Currency exchange Real-time Free
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