Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

How can I change my address?

You must go to the menu “Settings” and complete the registration information change procedure. The procedure requires the submission of a current address verification document issued within the last 6 months that includes your new address. Please submit one of the following documents.

[Proof of current address]

  • Utility bills and receipts
  • Bank/credit card company statements and invoices
  • Copy of residence certificate
  • Certificate of seal registration
  • Certificate of tax payment

For information on how to change your address, please see the following link.

Change your address

Current page