Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

How long does it take for overseas remittances to be reflected in my account?

In the case of an overseas transfer deposit, it usually takes 3 to 5 business days to be reflected in your wallet after the transfer is processed. However, the time it takes for the funds to be reflected in your wallet may take longer than 5 business days, as it depends on your bank’s processing status.

Please note that customers are responsible for bank transfer fees, relay bank charges, etc. when depositing via overseas transfer. There are no restrictions on the amount or number of times you can make a deposit via international money transfer.

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