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Frequently Asked Questions (FAQ)

Frequently asked questions about bitwallet in Q&A format.

The bank deposit details do not match the information in my request.

Deposits that do not match the details in your request will be placed on hold.

If this occurs, please submit the required information and attachments through the Bank Deposit Reflection Request Form. We will process the deposit after confirming the details.

Click here for the Reflection of bank deposit request form

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