Deposit is not reflected
How to deposit funds to walletHighlighted Questions (FAQ)Deposit by Bank Account (Japan or Overseas)
You are required to submit a deposit request before making a bank transfer.
Please make sure to review the bank account details, as they may differ for each request.
If you make a transfer without submitting a request in advance, or if the transfer details differ from your request, the deposit will be placed on hold and will not be reflected in your account.
If your completed transfer has not been reflected, please submit the required information and attachments through the Bank Deposit Reflection Request Form. We will process the deposit after confirming the details.