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User Guide

Guide on how to use bitwallet

Exchange currency

bitwallet allows you to hold four currencies in one wallet account: US dollars, Japanese yen, Euro, and Australian dollars. Currency funds in the wallet account can be exchanged in real time at the latest exchange rate at the time of processing. There are no fees for currency exchange.

This section explains the procedure for exchanging currency.


1. Select “Currency Exchange” (①) from the menu and click “Exchange Fiat” (②).

2. In “Select Currency, select “Base” (①) and “Quote” (②). To specify the amount of the source currency, select “Base Amount” (③) and enter the amount to be exchanged (④). After confirming the “Exchange Rate” and “Exchange Amount” displayed, click “Next” (⑤).

If you wish to specify the amount of the currency to be exchanged, select “Quote Amount” (①) and enter the amount to be exchanged (②). After confirming the “Exchange Rate” and “Exchange Amount” displayed, click “Next” (③).

3. Confirm the exchange details on the confirmation screen (①).
Enter the “Authentication Code” (②) for 2-Factor Authentication in the “Security Verification” section and click “Exchange Fiat” (③).

If you have not set up 2-Factor Authentication, enter “Secure ID” (①) instead of “Authentication Code” and click “Exchange” (②).

4. When the message “Completed” is displayed, the exchange of currency is complete. Click “Back to Top”.

5. When the “Currency Exchange” screen appears, check the balances of the source (①) and destination (②) in the “Wallet Balance”.
You can check your exchange history in the “Transaction History” section (③).

6. After the exchange is completed, an email titled “Currency Exchange Completed” will be sent to your registered email address. The email will include “transaction ID”, “remitter account balance”, “Recipient account balance”, and “exchange rate”.

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