BALITA

Mga update sa mga pagpapatakbo ng negosyo sa panahon ng holiday ng Bagong Taon.

Serbisyo 2025.12.12

Salamat sa paggamit ng bitwallet.

Mangyaring sumangguni sa sumusunod na talahanayan sa pagkakaroon ng serbisyo sa panahon ng kapaskuhan ng Bagong taon.

Tandaan:
*1. Payments made after operational hours of financial institutions (during New year holiday) will be reflected in the account on the next business day.  If you need assistance from the support team, such as rectifying account identification number or remittance name, we will respond to you accordingly on business days.
*2. Withdrawal requests will be accepted even on holidays. The standard deposit for domestic banks is 3 business days from the withdrawal request.If you submit a withdrawal request on December 28, 2025, the funds will be reflected in your bank account after December 30, 2025. For withdrawal requests submitted from December 29, 2025, to January 4, 2026, the funds will be reflected after January 6, 2026. It may be handled on the next business day depending on the status of the transfer destination financial institution or the payee account.

Inaasahan ng pagkaantala:

■Deposito・Withdrawal

Ang mga kahilingan sa pagdeposito at pag-withdraw ay inaasahang masikip sa panahon ng kapaskuhan ng Bagong taon. Kaya, ang pagproseso ay maaaring mas matagal kaysa karaniwan. Pakitiyak na pinaplano mo ang iyong pamamaraan nang maaga upang maiwasan ang mga pagkaantala.

■Pag-apruba ng mga dokumento ng KYC・Nagtatanong ng suporta sa customer

bitwallet customer support will only be providing limited services during the period from December 30, 2025 to January 4, 2026. We accept submission of certificates and inquiries, but we will respond to them during business hours.Please note that it may take longer than usual to respond.

---

Salamat sa iyong patuloy na suporta dahil ang aming bitwallet team ay magsusumikap na magbigay ng mahusay at maraming nalalaman na serbisyo ng digital wallet upang umangkop sa mas malawak na hanay ng mga manonood.