{"id":1063,"date":"2023-09-21T17:27:29","date_gmt":"2023-09-21T08:27:29","guid":{"rendered":"https:\/\/bitwallet.com\/?page_id=1063"},"modified":"2026-01-07T11:36:23","modified_gmt":"2026-01-07T02:36:23","slug":"unauthorized-transactions","status":"publish","type":"page","link":"https:\/\/bitwallet.com\/tr\/support\/unauthorized-transactions\/","title":{"rendered":"Yetkisiz Kredi Kart\u0131 \u0130\u015flemleri"},"content":{"rendered":"<div class=\"wp-block-cover alignwide header\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"360\" class=\"wp-block-cover__image-background wp-image-1097\" alt=\"\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/mv-support-unauthorizedtransactions-jpg.webp\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left effect00\">Yetkisiz Kredi Kart\u0131 \u0130\u015flemleri<\/h1>\n\n\n\n<p class=\"effect00 fadeTimeA\">Nas\u0131l \u00f6nlenir<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group box effect00 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading fiat\">Yetkisiz kart i\u015flemleri nelerdir?<\/h3>\n\n\n\n<div class=\"wp-block-group effect00 fadeTimeA has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Yetkisiz kart i\u015flemleri, taraf\u0131n\u0131zca yap\u0131lmayan veya onay\u0131n\u0131z olmadan yap\u0131lan i\u015flemlerdir. Yetkisiz i\u015flemler genellikle kredi kart\u0131n\u0131z kayboldu\u011funda veya \u00e7evrimi\u00e7i bilgileriniz \u00e7al\u0131nd\u0131\u011f\u0131nda meydana gelir.<\/p>\n\n\n\n<p>Bitwallet, yetkisiz i\u015flemleri ciddi bir su\u00e7 olarak kabul eder ve t\u00fcm kullan\u0131c\u0131lar\u0131n bu t\u00fcr i\u015flemlerin ger\u00e7ekle\u015fmesini \u00f6nlemek i\u00e7in i\u015fbirli\u011fi yapmas\u0131n\u0131 ister.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group box contact has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u0130leti\u015fim bilgileri<\/h2>\n\n\n\n<div class=\"wp-block-group only-en has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Ola\u011fand\u0131\u015f\u0131 i\u015flemler fark ederseniz veya doland\u0131r\u0131c\u0131l\u0131k \u015f\u00fcphesi duyarsan\u0131z,<br>L\u00fctfen a\u015fa\u011f\u0131daki y\u00f6ntemlerden birini kullanarak bizimle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<p class=\"has-text-align-center\">bitwallet M\u00fc\u015fteri Deste\u011fi<\/p>\n\n\n\n<div class=\"wp-block-buttons btn-contact-info is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/secure.bitwallet.com\/contact\/inquiry\/?lang=en\">Temas etmek <\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">Telefon: <strong>03-6893-0958<\/strong><br>Destek Saatleri: Pazartesi-Cuma, <strong>9:00-18:00<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">Tatil g\u00fcnlerindeki \u00e7al\u0131\u015fma saatlerimiz \u015firketimizin operasyonel takvimine g\u00f6re belirlenir.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group only-ja nothonyaku has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" data-no-translation=\"\">\n<p class=\"has-text-align-center\">\u8eab\u306b\u899a\u3048\u306e\u306a\u3044\u53d6\u5f15\u3084\u4e0d\u6b63\u53d6\u5f15\u306e\u7591\u3044\u304c\u3042\u308b\u306a\u3069\u306e\u3054\u76f8\u8ac7\u306f\u3001<br>\u4e0b\u8a18\u3044\u305a\u308c\u304b\u306e\u65b9\u6cd5\u306b\u3066\u3054\u9023\u7d61\u3092\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"has-text-align-center\">bitwallet \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/p>\n\n\n\n<div class=\"wp-block-buttons btn-contact-info is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/secure.bitwallet.com\/contact\/inquiry\/?lang=ja\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">\u96fb\u8a71\u3000<strong>03-6893-0958<\/strong><br>\u5bfe\u5fdc\u6642\u9593\uff1a\u6708\u301c\u91d1\u66dc\u65e5\u3000<strong>9:00\u301c18:00<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">\u203b\u5e74\u672b\u5e74\u59cb\u306f\u3001\u5f0a\u793e\u55b6\u696d\u30ab\u30ec\u30f3\u30c0\u30fc\u306b\u57fa\u3065\u304d\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading fiat\">Yetkisiz i\u015flemlerin \u00f6nlenmesi<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group prevention has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"173\" height=\"155\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_safety01.png\" alt=\"\" class=\"wp-image-1091\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Hesap g\u00fcvenli\u011fi<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"check\">Hesab\u0131n\u0131z i\u00e7in \u0130ki Fakt\u00f6rl\u00fc Kimlik Do\u011frulama (2FA) \u00f6zelli\u011fini etkinle\u015ftirin.<\/li>\n\n\n\n<li>Ki\u015fisel e-posta hesab\u0131n\u0131z\u0131 ve di\u011fer hesaplar\u0131n\u0131z\u0131 ba\u015fkalar\u0131yla payla\u015fmay\u0131n.<\/li>\n\n\n\n<li>Hesab\u0131n\u0131z\u0131 ba\u015fka kimseye i\u015fletme yetkisi vermeyin.<\/li>\n\n\n\n<li>Ba\u015fkalar\u0131 ad\u0131na hesap olu\u015fturmay\u0131n.<\/li>\n\n\n\n<li>Ba\u015fkalar\u0131 ad\u0131na para yat\u0131rmay\u0131n\u0131z.<\/li>\n\n\n\n<li>Ba\u015fkalar\u0131n\u0131n sizin ad\u0131n\u0131za hesap olu\u015fturmas\u0131 i\u00e7in ki\u015fisel bilgilerinizi if\u015fa etmeyin.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"158\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_safety02.png\" alt=\"\" class=\"wp-image-1092\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Kredi kart\u0131 korumas\u0131<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"check\">Kart\u0131n\u0131z\u0131 kaybettiyseniz l\u00fctfen bankan\u0131zla ileti\u015fime ge\u00e7erek kart\u0131n\u0131z\u0131 iptal ettirin.<\/li>\n\n\n\n<li class=\"check\">Kredi kart\u0131 faturalar\u0131n\u0131z\u0131 ve i\u015flemlerinizi yak\u0131ndan takip edin.<\/li>\n\n\n\n<li>Kredi kart\u0131 bilgilerinizi ba\u015fkalar\u0131yla payla\u015fmay\u0131n.<\/li>\n\n\n\n<li>Size ait olmayan bir kredi kart\u0131n\u0131 i\u015flem yapmak i\u00e7in kullanmay\u0131n\u0131z.<\/li>\n\n\n\n<li>Ba\u015fkalar\u0131na kredi kart\u0131n\u0131z\u0131 i\u015flem amac\u0131yla kullanma yetkisi vermeyin.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading nobar has-deep-blue-color has-text-color has-link-color wp-elements-26ed70d1d74a1d53cbf942f362e72613\"><strong>\u0130zinsiz kart i\u015flemlerinin engellenmesi i\u00e7in kart bilgilerinizi kimseyle payla\u015fmaman\u0131z \u00f6nemle tavsiye edilir.<\/strong><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading fiat\">Yetkisiz i\u015flemler ne zaman bildirilmeli?<\/h3>\n\n\n\n<p>Yetkisiz bir i\u015flemi bildirmeden \u00f6nce l\u00fctfen a\u015fa\u011f\u0131daki \u00f6rneklere g\u00f6z at\u0131n.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group prevention has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"247\" height=\"197\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_when01.png\" alt=\"\" class=\"wp-image-1071\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<p>Kredi kart\u0131n\u0131z\u0131 kaybedip kaybetmedi\u011finizi kontrol edin.<\/p>\n\n\n\n<p>Fiziksel kredi kart\u0131n\u0131z\u0131n eksik olmad\u0131\u011f\u0131ndan emin olmak i\u00e7in l\u00fctfen e\u015fyalar\u0131n\u0131z\u0131 kontrol edin.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"228\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_when02.png\" alt=\"\" class=\"wp-image-1072\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<p>Aile \u00fcyelerinizden herhangi birinin yak\u0131n zamanda \u00e7evrimi\u00e7i \u00f6deme yapmak i\u00e7in kredi kart\u0131n\u0131z\u0131 kullan\u0131p kullanmad\u0131\u011f\u0131n\u0131 kontrol edin.<\/p>\n\n\n\n<p>\u00c7o\u011fu zaman kart sahiplerinin aile \u00fcyeleri kredi kartlar\u0131na eri\u015fim imkan\u0131na sahiptir.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"189\" height=\"196\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_when03.png\" alt=\"\" class=\"wp-image-1078\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<p>Y\u0131ll\u0131k \u00fcyelik i\u00e7in \u00fccret al\u0131n\u0131p al\u0131nmad\u0131\u011f\u0131n\u0131 kontrol edin.<\/p>\n\n\n\n<p>\u00dcyelikler genellikle otomatik olarak yenilenir. Daha fazla bilgi i\u00e7in l\u00fctfen servis sa\u011flay\u0131c\u0131n\u0131za dan\u0131\u015f\u0131n.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"192\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_when04.png\" alt=\"\" class=\"wp-image-1079\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<p>Faturaland\u0131rma a\u00e7\u0131klay\u0131c\u0131s\u0131 i\u00e7in \u00f6deme yapt\u0131\u011f\u0131n\u0131z sat\u0131c\u0131ya dan\u0131\u015f\u0131n<\/p>\n\n\n\n<p>Son sat\u0131n alma i\u015flemlerinizi takip edin ve \u00fcr\u00fcnleri size verilen faturalarla do\u011frulay\u0131n. Faturalar, e-postalar\u0131n\u0131zda bulunan fiziksel ka\u011f\u0131t veya dijital fatura bi\u00e7iminde olabilir.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"178\" height=\"187\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_when05.png\" alt=\"\" class=\"wp-image-1080\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<p>Farkl\u0131 bir adla bir hizmet i\u00e7in faturaland\u0131r\u0131l\u0131p faturaland\u0131r\u0131lmad\u0131\u011f\u0131n\u0131z\u0131 kontrol edin.<\/p>\n\n\n\n<p>Ma\u011fazan\u0131n ad\u0131n\u0131 kullanmak yerine sunduklar\u0131 \u00fcr\u00fcn\u00fcn ad\u0131n\u0131 g\u00f6stermeyi tercih eden baz\u0131 sat\u0131c\u0131lar var.<\/p>\n\n\n\n<p>\u00d6rnek: \u201cFlash Fashion\u201d adl\u0131 online moda ma\u011fazas\u0131n\u0131n kart ekstrenizde \u201ch\u0131rka \/ bluz \/ kot pantolon\u201d olarak g\u00f6r\u00fcnmesi.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"186\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/icon_ut_when06.png\" alt=\"\" class=\"wp-image-1081\" style=\"object-fit:contain;width:undefinedpx;height:80px\"\/><\/figure>\n\n\n\n<p>Faturada ma\u011faza ad\u0131 yerine firma ad\u0131 g\u00f6r\u00fcnen sat\u0131c\u0131lar var.<\/p>\n\n\n\n<p>\u015eirket ad\u0131 ma\u011faza ad\u0131ndan farkl\u0131 olan baz\u0131 sat\u0131c\u0131lar var.<\/p>\n\n\n\n<p>\u00d6rnek: Kart ekstrenizde \u015firket ad\u0131 \u201cfashion shop Pte Ltd\u201d g\u00f6r\u00fcnt\u00fclenirken ma\u011faza ad\u0131 \u201cFlash Fashion\u201dd\u0131r.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading fiat\">Kart sahiplerinin s\u0131k yapt\u0131\u011f\u0131 hatalar.<\/h3>\n\n\n\n<p>Bildirilen vakalar\u0131n \u00e7o\u011funda, kart sahibinin izniyle aile \u00fcyeleri veya tan\u0131d\u0131klar taraf\u0131ndan ger\u00e7ekle\u015ftirilen i\u015flemler s\u00f6z konusudur. Yetkisiz kart i\u015flemi bildiriminde bulunmadan \u00f6nce, l\u00fctfen aile \u00fcyelerinizin ve tan\u0131d\u0131klar\u0131n\u0131z\u0131n son zamanlarda \u00e7evrimi\u00e7i \u00f6deme veya al\u0131\u015fveri\u015flerinde kart\u0131n\u0131z\u0131 kullan\u0131p kullanmad\u0131klar\u0131n\u0131 kontrol edin.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group box has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading fiat\">L\u00fctfen bizimle ileti\u015fime ge\u00e7meden \u00f6nce yukar\u0131daki senaryolar\u0131 kontrol edin.<\/h3>\n\n\n\n<p>Bitwallet Pte. Ltd., kullan\u0131c\u0131n\u0131n kredi kart\u0131n\u0131n hukuka ayk\u0131r\u0131 olarak kullan\u0131ld\u0131\u011f\u0131n\u0131n tespit edilmesi durumunda i\u015flemi iptal etmekten \u00e7ekinmeyecektir.<\/p>\n\n\n\n<p>Listelenen \u00f6rneklerden durumu tespit edemiyorsan\u0131z l\u00fctfen hemen bizimle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<p>bitwallet ekibi hesab\u0131n\u0131z\u0131n ve i\u015flemlerinizin g\u00fcvenli\u011fini sa\u011flamak i\u00e7in \u00e7al\u0131\u015f\u0131yor.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group  inquiry has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\"><strong>Yetkisiz i\u015flemleri bildirmek i\u00e7in ekiple ileti\u015fime ge\u00e7mek istiyorsan\u0131z.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/secure.bitwallet.com\/contact\/?lang=en\">Bize Ula\u015f\u0131n<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Yetkisiz i\u015flemlerin ger\u00e7ekle\u015fmesini \u00f6nlemek i\u00e7in kullan\u0131c\u0131lar\u0131n bitwallet ile i\u015fbirli\u011fi yapmas\u0131 te\u015fvik edilir.<\/p>","protected":false},"author":5,"featured_media":0,"parent":310,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1063","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/pages\/1063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/comments?post=1063"}],"version-history":[{"count":80,"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/pages\/1063\/revisions"}],"predecessor-version":[{"id":5763,"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/pages\/1063\/revisions\/5763"}],"up":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/pages\/310"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/tr\/wp-json\/wp\/v2\/media?parent=1063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}