{"id":5784,"date":"2026-04-17T09:02:51","date_gmt":"2026-04-17T00:02:51","guid":{"rendered":"https:\/\/bitwallet.com\/?p=5784"},"modified":"2026-04-17T09:02:52","modified_gmt":"2026-04-17T00:02:52","slug":"2026041701","status":"publish","type":"post","link":"https:\/\/bitwallet.com\/pt\/news\/2026041701.html","title":{"rendered":"Informa\u00e7\u00f5es sobre as opera\u00e7\u00f5es comerciais durante o feriado Golden Week."},"content":{"rendered":"

Obrigado por usar bitwallet.<\/p>\n\n\n\n

Durante o per\u00edodo de f\u00e9rias da Golden Week, funcionaremos normalmente, mas alguns servi\u00e7os n\u00e3o estar\u00e3o dispon\u00edveis.<\/p>\n\n\n\n

Consulte a tabela a seguir para o tratamento de servi\u00e7os individuais.<\/p>\n\n\n\n

\n\n\n\n\n\n\n\n\n\n\n\n\n
 <\/td>\nServi\u00e7o<\/td>\n29 de abril,
2026
qua
PH<\/td>\n		30-April, 2026
Thu \u30fb
1-May, 2026
sex<\/td>\n		2 de maio,
2026
Sentado<\/td>\n		3 de maio,
2026
Sol<\/td>\n		4-May, 2026
seg
PH \uff5e
6-May, 2026
qua
PH<\/td>\n		7 de maio,
2026
Thu<\/td>\n<\/tr>\n<\/thead>\n
Dep\u00f3sito \/
Cancelamento \/
Pagamento<\/td>\n		Dep\u00f3sito via transfer\u00eancia banc\u00e1ria (*1)<\/td>\n\u00d7<\/span><\/td>\nDispon\u00edvel<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n
Retirada de bitwallet para conta banc\u00e1ria (*2)<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
Dep\u00f3sito\/pagamento via cart\u00e3o de cr\u00e9dito<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Pagamento (usu\u00e1rios bitwallet)<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Interc\u00e2mbio<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Outros servi\u00e7os<\/td>\nInscrever-se na conta bitwallet<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Aprova\u00e7\u00e3o de documentos KYC<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
Atendimento ao Cliente<\/td>\nConsultar suporte ao cliente<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\u3007 O servi\u00e7o est\u00e1 dispon\u00edvel normalmente
\n\u00d7<\/span>Servi\u00e7o indispon\u00edvel durante o feriado Golden Week\n<\/div>\n<\/div>\n\n\n\n
\n

Dep\u00f3sito\/Retirada\/Pagamento<\/p>\n\n\n\n\n\n\n\n\n\n\n
Dep\u00f3sito via transfer\u00eancia banc\u00e1ria (*1)<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u00d7<\/span><\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n
Retirada de bitwallet para conta banc\u00e1ria (*2)<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u00d7<\/span><\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n
Dep\u00f3sito\/pagamento via cart\u00e3o de cr\u00e9dito<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u3007<\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u3007<\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n
Pagamento (usu\u00e1rios bitwallet)<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u3007<\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u3007<\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n
Interc\u00e2mbio<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u3007<\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u3007<\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Outros servi\u00e7os<\/p>\n\n\n\n\n\n\n\n\n\n\n
Inscrever-se na conta bitwallet<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u3007<\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u3007<\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n
Aprova\u00e7\u00e3o de documentos KYC<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u00d7<\/span><\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Atendimento ao Cliente<\/p>\n\n\n\n\n\n\n\n\n\n\n
Consultar suporte ao cliente<\/td>\n<\/tr>\n<\/thead>\n
29-April, 2026 Wed PH<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
30-April, 2026 Thu
\u30fb
1-May, 2026 Fri<\/td>\n		Dispon\u00edvel<\/td>\n<\/tr>\n
2-May, 2026 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
3-May, 2026 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
4-May, 2026 Mon PH
\uff5e
6-May, 2026 Wed PH<\/td>\n		\u00d7<\/span><\/td>\n<\/tr>\n
7-May, 2026 Thu<\/td>\nDispon\u00edvel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\u3007 O servi\u00e7o est\u00e1 dispon\u00edvel normalmente
\n\u00d7<\/span>Servi\u00e7o indispon\u00edvel durante o feriado Golden Week\n<\/div>\n<\/div>\n\n\n\n

Observa\u00e7\u00e3o:<\/strong><\/p>\n\n\n\n

*1. Os pagamentos efetuados fora do hor\u00e1rio de funcionamento das institui\u00e7\u00f5es financeiras (inclusive s\u00e1bados, domingos e feriados nacionais) ser\u00e3o refletidos na conta no pr\u00f3ximo dia \u00fatil. Se for necess\u00e1ria assist\u00eancia do suporte t\u00e9cnico, responderemos em ordem em nossos dias \u00fateis.
*2. Solicita\u00e7\u00f5es de saque ser\u00e3o aceitas mesmo em feriados. O dep\u00f3sito padr\u00e3o para bancos nacionais \u00e9 de 3 dias \u00fateis a partir da solicita\u00e7\u00e3o de saque. Poder\u00e1 ser processado no pr\u00f3ximo dia \u00fatil dependendo do status da institui\u00e7\u00e3o financeira de destino da transfer\u00eancia ou da conta do benefici\u00e1rio.<\/p>\n\n\n\n

Expectativas de atraso:<\/strong><\/p>\n\n\n\n

\u25a0Dep\u00f3sito\u30fbRetirada
Espera-se que os pedidos de dep\u00f3sito e saque fiquem lotados durante o per\u00edodo do feriado da Golden Week. Assim, o processamento pode demorar mais que o normal. Certifique-se de planejar seu procedimento com anteced\u00eancia para evitar atrasos.<\/p>\n\n\n\n

\u25a0Approval of KYC documents \/ Inquires customer support
bitwallet  support desk will only be providing limited services during the period from April 29, 2026 – May 6, 2026 (excluding April 30, 2026 \u30fb May 1, 2026). We accept submission of certificates and inquiries, but we will respond to them during business hours.
Observe que pode demorar mais do que o normal para responder.<\/p>\n\n\n\n

\n\n\n\n

Obrigado por seu apoio cont\u00ednuo, pois nossa equipe bitwallet se esfor\u00e7ar\u00e1 para fornecer um servi\u00e7o de carteira digital eficiente e vers\u00e1til para atender a um p\u00fablico mais amplo.<\/p>","protected":false},"excerpt":{"rendered":"

Durante o per\u00edodo de f\u00e9rias da Golden Week, funcionaremos normalmente, mas alguns servi\u00e7os n\u00e3o estar\u00e3o dispon\u00edveis. Consulte a tabela a seguir para o tratamento de servi\u00e7os individuais.<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-5784","post","type-post","status-publish","format-standard","hentry","category-service"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/posts\/5784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/comments?post=5784"}],"version-history":[{"count":1,"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/posts\/5784\/revisions"}],"predecessor-version":[{"id":5785,"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/posts\/5784\/revisions\/5785"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/media?parent=5784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/categories?post=5784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitwallet.com\/pt\/wp-json\/wp\/v2\/tags?post=5784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}