{"id":1045,"date":"2023-09-21T10:05:37","date_gmt":"2023-09-21T01:05:37","guid":{"rendered":"https:\/\/bitwallet.com\/?page_id=1045"},"modified":"2024-08-16T12:19:15","modified_gmt":"2024-08-16T03:19:15","slug":"customer-inquiry","status":"publish","type":"page","link":"https:\/\/bitwallet.com\/km\/support\/contact\/customer-inquiry\/","title":{"rendered":"\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793"},"content":{"rendered":"<div class=\"wp-block-cover alignwide header\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"360\" class=\"wp-block-cover__image-background wp-image-1033\" alt=\"\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/09\/mv-support-contact-jpg.webp\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left effect00\">\u1791\u17b6\u1780\u17cb\u1791\u1784\u200b\u1798\u1780\u200b\u1796\u17bd\u1780\u200b\u1799\u17be\u1784<\/h1>\n\n\n\n<p class=\"effect00 fadeTimeA\">\u1780\u17b6\u179a\u179f\u17b6\u1780\u179f\u17bd\u179a\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading effect01\">\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group box effect01 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/h3>\n\n\n\n<p>\u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u179f\u17c6\u178e\u17bd\u179a\u1791\u17b6\u1780\u17cb\u1791\u1784\u1793\u17b9\u1784\u1780\u17b6\u179a\u1794\u17be\u1780\u1782\u178e\u1793\u17b8 \u1780\u17b6\u179a\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u1782\u178e\u1793\u17b8\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780 \u17ac\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u179a\u1794\u179f\u17cb\u1799\u17be\u1784 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6\u1793\u17c5\u1791\u17b8\u1793\u17c1\u17c7\u17d4<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u1791\u1798\u17d2\u179a\u1784\u17cb\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784<\/h4>\n\n\n\n<p>\u17a2\u17b6\u1785\u1794\u17d2\u179a\u17be\u1794\u17b6\u1793: 24 \u1798\u17c9\u17c4\u1784\u17d4<br>\u1798\u17c9\u17c4\u1784\u1792\u17d2\u179c\u17be\u1780\u17b6\u179a\u17d6 \u1785\u17d0\u1793\u17d2\u1791 \u178a\u179b\u17cb \u179f\u17c5\u179a\u17cd \u1796\u17b8\u1798\u17c9\u17c4\u1784 9:00 \u178a\u179b\u17cb 17:00 (JST)<\/p>\n\n\n\n<p>\u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u1782\u178e\u1793\u17b8\u179a\u17bd\u1785\u17a0\u17be\u1799 \u179f\u17bc\u1798\u1785\u17bc\u179b\u178a\u17c4\u1799\u1787\u17d2\u179a\u17be\u179f\u179a\u17be\u179f\u1794\u17ca\u17bc\u178f\u17bb\u1784\u1781\u17b6\u1784\u1780\u17d2\u179a\u17c4\u1798 \u17a0\u17be\u1799\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6\u17d4<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button effect01\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/secure.bitwallet.com\/signin\/?a=contact\/lists&amp;lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">\u17a2\u17d2\u1793\u1780\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u178a\u17c2\u179b\u1798\u17b6\u1793\u1782\u178e\u1793\u17b8 bitwallet<\/a><\/div>\n<\/div>\n\n\n\n<p>\u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b7\u1793\u1798\u17b6\u1793\u1782\u178e\u1793\u17b8 \u17ac\u1798\u17b7\u1793\u17a2\u17b6\u1785\u1785\u17bc\u179b\u1794\u17b6\u1793\u1791\u17c1 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6\u178a\u17c4\u1799\u1787\u17d2\u179a\u17be\u179f\u179a\u17be\u179f\u1787\u1798\u17d2\u179a\u17be\u179f\u1781\u17b6\u1784\u1780\u17d2\u179a\u17c4\u1798\u17d4<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button effect01 translation-block\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/secure.bitwallet.com\/contact\/inquiry\/?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1798\u17b7\u1793\u1798\u17b6\u1793\u1782\u178e\u1793\u17b8<br> \u17a2\u17d2\u1793\u1780\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u178a\u17c2\u179b\u1798\u17b7\u1793\u17a2\u17b6\u1785\u1785\u17bc\u179b\u1794\u17b6\u1793\u17d4<\/a><\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u1787\u17c6\u1793\u17bd\u1799\u1780\u17b6\u179a\u179f\u17b6\u1780\u179f\u17bd\u179a\u178f\u17b6\u1798\u179a\u1799\u17c8\u1780\u17b6\u179a\u178e\u17c2\u1793\u17b6\u17c6\u1787\u17b6\u179f\u17c6\u17a1\u17c1\u1784 (\u1797\u17b6\u179f\u17b6\u1787\u1794\u17c9\u17bb\u1793)<\/h4>\n\n\n\n<p>\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u179f\u17c6\u178e\u17bd\u179a\u1791\u17bc\u1791\u17c5 \u17a2\u17d2\u1793\u1780\u1780\u17cf\u17a2\u17b6\u1785\u1794\u17d2\u179a\u17be\u1780\u17b6\u179a\u178e\u17c2\u1793\u17b6\u17c6\u178f\u17b6\u1798\u1791\u17bc\u179a\u179f\u17d0\u1796\u17d2\u1791\u1795\u1784\u178a\u17c2\u179a\u17d4 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u179f\u17c6\u178e\u17bd\u179a\u1787\u17b6\u1780\u17cb\u179b\u17b6\u1780\u17cb\u178e\u17b6\u1798\u17bd\u1799\u17a2\u17c6\u1796\u17b8\u1782\u178e\u1793\u17b8\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u178f\u17b6\u1798\u179a\u1799\u17c8\u1791\u1798\u17d2\u179a\u1784\u17cb\u179f\u17b6\u1780\u179f\u17bd\u179a\u1781\u17b6\u1784\u179b\u17be\u17d4<\/p>\n\n\n\n<p>\u17a2\u17b6\u1785\u1794\u17d2\u179a\u17be\u1794\u17b6\u1793: 24 \u1798\u17c9\u17c4\u1784\u17d4<br><span class=\"only-en\">\u1798\u17c9\u17c4\u1784\u1792\u17d2\u179c\u17be\u1780\u17b6\u179a\u17d6 \u1785\u17d0\u1793\u17d2\u1791 \u178a\u179b\u17cb \u179f\u17c5\u179a\u17cd \u1796\u17b8\u1798\u17c9\u17c4\u1784 9:00 \u178a\u179b\u17cb 17:00 (JST)<br><\/span><span class=\"only-ja\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u6642\u9593\uff1a\u5e73\u65e5 9:00\uff5e17:00 *\u65e5\u672c\u6642\u9593<\/span><\/p>\n\n\n\n<p class=\"has-text-align-center customer-inquiry\">(+81) 050-3204-0823<\/p>\n\n\n\n<p class=\"note has-small-font-size translation-block\">\u1796\u17d0\u178f\u17cc\u1798\u17b6\u1793\u1795\u17d2\u1791\u17b6\u179b\u17cb\u1781\u17d2\u179b\u17bd\u1793\u178a\u17c2\u179b\u1795\u17d2\u178f\u179b\u17cb\u178a\u17c4\u1799\u17a2\u17d2\u1793\u1780\u1793\u17b9\u1784\u178f\u17d2\u179a\u17bc\u179c\u1794\u17d2\u179a\u17be\u178a\u17be\u1798\u17d2\u1794\u17b8\u1786\u17d2\u179b\u17be\u1799\u178f\u1794\u1791\u17c5\u1793\u17b9\u1784\u1780\u17b6\u179a\u179f\u17b6\u1780\u179f\u17bd\u179a\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780\u17d4 \u1799\u17be\u1784\u1798\u17b7\u1793\u1794\u17d2\u179a\u17be\u179c\u17b6\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1782\u17c4\u179b\u1794\u17c6\u178e\u1784\u1795\u17d2\u179f\u17c1\u1784\u1791\u17c0\u178f \u17ac\u1795\u17d2\u178f\u179b\u17cb\u179c\u17b6\u1791\u17c5\u1797\u17b6\u1782\u17b8\u1791\u17b8\u1794\u17b8\u178a\u17c4\u1799\u1782\u17d2\u1798\u17b6\u1793\u1780\u17b6\u179a\u17a2\u1793\u17bb\u1789\u17d2\u1789\u17b6\u178f\u1791\u17c1\u17d4 \u1799\u17be\u1784\u1793\u17b9\u1784\u178a\u17c4\u17c7\u179f\u17d2\u179a\u17b6\u1799\u1796\u17d0\u178f\u17cc\u1798\u17b6\u1793\u1795\u17d2\u1791\u17b6\u179b\u17cb\u1781\u17d2\u179b\u17bd\u1793\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780\u178a\u17c4\u1799\u1794\u17d2\u179a\u17bb\u1784\u1794\u17d2\u179a\u1799\u17d0\u178f\u17d2\u1793\u179f\u17d2\u179a\u1794\u178f\u17b6\u1798 <a href=\"https:\/\/bitwallet.com\/km\/aboutus\/privacy\/\" target=\"_self\">\u1782\u17c4\u179b\u1780\u17b6\u179a\u178e\u17cd\u17af\u1780\u1787\u1793\u1797\u17b6\u1796<\/a> \u179a\u1794\u179f\u17cb\u1799\u17be\u1784\u17d4<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignwide is-light help\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"336\" class=\"wp-block-cover__image-background wp-image-289\" alt=\"\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/06\/mv-support-jpg.webp\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-large-font-size translation-block\"><strong>\u178f\u17be\u17a2\u17d2\u1793\u1780\u178f\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u1787\u17c6\u1793\u17bd\u1799\u1791\u17c1?<\/strong><br> <strong>\u1799\u17be\u1784\u1793\u17c5\u1791\u17b8\u1793\u17c1\u17c7\u178a\u17be\u1798\u17d2\u1794\u17b8\u1787\u17bd\u1799\u17d4<\/strong><\/p>\n\n\n\n<p class=\"translation-block\">\u1780\u17d2\u179a\u17bb\u1798\u1782\u17b6\u17c6\u1791\u17d2\u179a\u179a\u1794\u179f\u17cb\u1799\u17be\u1784 \u1794\u17d2\u178f\u17c1\u1787\u17d2\u1789\u17b6\u1794\u1798\u17d2\u179a\u17be\u17a2\u17d2\u1793\u1780\u17d4<br> \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u1785\u1798\u17d2\u1784\u179b\u17cb\u1791\u17b6\u1780\u17cb\u1791\u1784\u1793\u17b9\u1784\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u179a\u1794\u179f\u17cb\u1799\u17be\u1784\u17d4<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/km\/support\/contact\/\">\u1791\u17b6\u1780\u17cb\u1791\u1784\u200b\u1798\u1780\u200b\u1796\u17bd\u1780\u200b\u1799\u17be\u1784<\/a><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793 \u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u179f\u17c6\u178e\u17bd\u179a\u1791\u17b6\u1780\u17cb\u1791\u1784\u1793\u17b9\u1784\u1780\u17b6\u179a\u1794\u17be\u1780\u1782\u178e\u1793\u17b8 \u1780\u17b6\u179a\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u1782\u178e\u1793\u17b8\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780 \u17ac\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u179a\u1794\u179f\u17cb\u1799\u17be\u1784 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6\u1793\u17c5\u1791\u17b8\u1793\u17c1\u17c7\u17d4 \u1791\u1798\u17d2\u179a\u1784\u17cb\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784\u178a\u17c2\u179b\u1798\u17b6\u1793\u17d6 24 \u1798\u17c9\u17c4\u1784\u1798\u17c9\u17c4\u1784\u1792\u17d2\u179c\u17be\u1780\u17b6\u179a : \u1790\u17d2\u1784\u17c3\u1785\u17d0\u1793\u17d2\u1791\u178a\u179b\u17cb\u1790\u17d2\u1784\u17c3\u179f\u17c5\u179a\u17cd \u1798\u17c9\u17c4\u1784 9:00 ~ 17:00 (JST) \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u1782\u178e\u1793\u17b8\u179a\u17bd\u1785\u17a0\u17be\u1799 \u179f\u17bc\u1798\u1785\u17bc\u179b\u178a\u17c4\u1799\u1787\u17d2\u179a\u17be\u179f\u179a\u17be\u179f\u1794\u17ca\u17bc\u178f\u17bb\u1784\u1781\u17b6\u1784\u1780\u17d2\u179a\u17c4\u1798 \u17a0\u17be\u1799\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6\u17d4 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b7\u1793\u1798\u17b6\u1793\u1782\u178e\u1793\u17b8 \u17ac\u1798\u17b7\u1793\u17a2\u17b6\u1785\u1785\u17bc\u179b\u1794\u17b6\u1793\u1791\u17c1 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u1798\u1780\u1799\u17be\u1784\u1781\u17d2\u1789\u17bb\u17c6\u178a\u17c4\u1799\u1787\u17d2\u179a\u17be\u179f\u179a\u17be\u179f\u1787\u1798\u17d2\u179a\u17be\u179f\u1781\u17b6\u1784\u1780\u17d2\u179a\u17c4\u1798\u17d4 \u1787\u17c6\u1793\u17bd\u1799\u1780\u17b6\u179a\u179f\u17b6\u1780\u179f\u17bd\u179a\u178f\u17b6\u1798\u179a\u1799\u17c8\u1780\u17b6\u179a\u178e\u17c2\u1793\u17b6\u17c6\u1787\u17b6\u179f\u17c6\u17a1\u17c1\u1784 (\u1797\u17b6\u179f\u17b6\u1787\u1794\u17c9\u17bb\u1793) \u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u179f\u17c6\u178e\u17bd\u179a\u1791\u17bc\u1791\u17c5 \u17a2\u17d2\u1793\u1780\u1780\u17cf\u17a2\u17b6\u1785\u1794\u17d2\u179a\u17be\u1780\u17b6\u179a\u178e\u17c2\u1793\u17b6\u17c6\u178f\u17b6\u1798\u1791\u17bc\u179a\u179f\u1796\u17d2\u1791\u1795\u1784\u178a\u17c2\u179a\u17d4 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u179f\u17c6\u178e\u17bd\u179a\u1787\u17b6\u1780\u17cb\u179b\u17b6\u1780\u17cb\u178e\u17b6\u1798\u17bd\u1799\u17a2\u17c6\u1796\u17b8\u1782\u178e\u1793\u17b8\u179a\u1794\u179f\u17cb\u17a2\u17d2\u1793\u1780 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u178f\u17b6\u1798\u179a\u1799\u17c8\u1791\u1798\u17d2\u179a\u1784\u17cb\u179f\u17b6\u1780\u179f\u17bd\u179a\u1781\u17b6\u1784\u179b\u17be\u17d4 \u1798\u17b6\u1793\u17d6\u2026<\/p>","protected":false},"author":5,"featured_media":0,"parent":1028,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1045","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/pages\/1045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/comments?post=1045"}],"version-history":[{"count":36,"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/pages\/1045\/revisions"}],"predecessor-version":[{"id":4925,"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/pages\/1045\/revisions\/4925"}],"up":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/pages\/1028"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/km\/wp-json\/wp\/v2\/media?parent=1045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}