{"id":2636,"date":"2020-04-16T10:00:00","date_gmt":"2020-04-16T01:00:00","guid":{"rendered":"https:\/\/bitwallet.com\/?p=2636"},"modified":"2024-04-01T12:47:52","modified_gmt":"2024-04-01T03:47:52","slug":"2020041601","status":"publish","type":"post","link":"https:\/\/bitwallet.com\/en\/news\/2020041601.html","title":{"rendered":"COVID-19 Customer Service Update"},"content":{"rendered":"\n<p>Thank you for your support towards bitwallet service.<\/p>\n\n\n\n<p>The Singapore Government has placed strict measures on social distancing and request employees to work from home until further notice.<\/p>\n\n\n\n<p>We will not be able to accept calls from our office number +65 6221 0111 during this period.<\/p>\n\n\n\n<p>Our live chat and support e-mail will remain available.<\/p>\n\n\n\n<p>Due to a large number of incoming e-mails, we would like to seek your patience and understanding while our support team is working efficiently to respond to all e-mails.<\/p>\n\n\n\n<p>For any further assistance, bitwallet team is contactable at\u00a0<a href=\"\/support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">support@bitwallet.com<\/a><\/p>\n\n\n\n<p>* Live Chat service will be suspended on 5th June.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Thank you for your continued support as our bitwallet team will strive to provide an efficient and versatile digital wallet service that suits a wider range of audience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>COVID-19 Customer Service Update<\/p>\n","protected":false},"author":5,"featured_media":2638,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-2636","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/comments?post=2636"}],"version-history":[{"count":3,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2636\/revisions"}],"predecessor-version":[{"id":4789,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2636\/revisions\/4789"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media\/2638"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media?parent=2636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/categories?post=2636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/tags?post=2636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}