{"id":2502,"date":"2023-12-15T10:00:00","date_gmt":"2023-12-15T01:00:00","guid":{"rendered":"https:\/\/bitwallet.com\/?p=2502"},"modified":"2024-03-27T14:41:26","modified_gmt":"2024-03-27T05:41:26","slug":"2023121501","status":"publish","type":"post","link":"https:\/\/bitwallet.com\/en\/news\/2023121501.html","title":{"rendered":"Updates on the business operations during the New Year holiday."},"content":{"rendered":"\n

Thank you for using bitwallet.<\/p>\n\n\n\n

Please refer to the following table on service availability during the New year holiday period.<\/p>\n\n\n\n

\n\n\n\n\n\n\n\n\n\n\n\n\n
 <\/td>\nService<\/td>\n29-Dec,
2023
Fri<\/td>\n		30-Dec,
2023
Sat<\/td>\n		31-Dec,
2023
Sun<\/td>\n		01-Jan,
2024
Mon<\/td>\n		02-Jan,
2024
Tue<\/td>\n		03-Jan,
2024
Wed<\/td>\n		04-Jan,
2024
Thur<\/td>\n<\/tr>\n<\/thead>\n
Deposit \/
Withdrawal
Payment<\/td>\n		Deposit via bank transfer (*1)<\/td>\nAvailable<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\nAvailable<\/td>\n<\/tr>\n
Withdrawal from bitwallet
to bank account *2<\/td>\n		\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
Deposit \/ payment via
credit card<\/td>\n		\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Payment(bitwallet Users)<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Currency exchange<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Other services<\/td>\nSigning up for bitwallet account<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n\u3007<\/td>\n<\/tr>\n
Approval of KYC documents<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
Support desk<\/td>\nInquiries<\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\u3007\u3000Service is available as usual
\n\u00d7<\/span>\u3000Service unavailable during the New year holiday\n<\/div>\n<\/div>\n\n\n\n
\n

Deposit \/ Withdrawal \/ Payment<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
Deposit via bank transfer (*1)<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n\n
Withdrawal from bitwallet to bank account (*2)<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n\n
Deposit \/ payment via credit card<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u3007<\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u3007<\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u3007<\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n\n
Payment(bitwallet Users)<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u3007<\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u3007<\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u3007<\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n\n
Currency exchange<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u3007<\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u3007<\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u3007<\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Other services<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
Signing up for bitwallet account<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u3007<\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u3007<\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u3007<\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u3007<\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u3007<\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n\n\n\n\n\n
Approval of KYC documents<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Support desk<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
Inquiries<\/td>\n<\/tr>\n<\/thead>\n
29-Dec,2023 Fri<\/td>\nAvailable<\/td>\n<\/tr>\n
30-Dec,2023 Sat<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
31-Dec,2023 Sun<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
01-Jan,2024 Mon<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
02-Jan,2024 Tue<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
03-Jan,2024 Wed<\/td>\n\u00d7<\/span><\/td>\n<\/tr>\n
04-Jan,2024 Thur<\/td>\nAvailable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\u3007\u3000Service is available as usual
\n\u00d7<\/span>\u3000Service unavailable during the New year holiday\n<\/div>\n<\/div>\n\n\n\n

Note:
*1. Payments made after operational hours of financial institutions (during New year holiday) will be reflected in the account on the next business day. If you need assistance from the support team, such as rectifying account identification number or remittance name, we will respond to you accordingly on business days.
*2. Withdrawal requests will be accepted even on holidays. The standard deposit for domestic banks is 3 business days from the withdrawal request. If you submit a withdrawal request on December 28, 2023, the funds will be reflected in your bank account after January 4, 2024. For withdrawal requests submitted from December 29, 2023, to January 3, 2024, the funds will be reflected after January 5, 2024. It may be handled on the next business day depending on the status of the transfer destination financial institution or the payee account.<\/p>\n\n\n\n

Expectations of delay:<\/strong><\/h4>\n\n\n\n

\u25a0Deposit\u30fbWithdrawal<\/p>\n\n\n\n

Deposit and withdrawal requests are expected to be crowded during the New year holiday period. Thus, processing may take longer than usual. Kindly ensure that you plan your procedure early to avoid delays.<\/p>\n\n\n\n

\u25a0Approval of KYC documents\u30fbInquires customer support<\/p>\n\n\n\n

bitwallet customer support will only be providing limited services during the period from December 30, 2023 to January 3, 2024. We accept submission of certificates and inquiries, but we will respond to them during business hours.<\/p>\n\n\n\n

Please note that it may take longer than usual to respond.<\/p>\n\n\n\n

\n\n\n\n

Thank you for your continued support as our bitwallet team will strive to provide an efficient and versatile digital wallet service to suit a wider range of audience.<\/p>\n\n","protected":false},"excerpt":{"rendered":"

Please refer to the following table on service availability during the New year holiday period.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-2502","post","type-post","status-publish","format-standard","hentry","category-service"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/comments?post=2502"}],"version-history":[{"count":20,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2502\/revisions"}],"predecessor-version":[{"id":4757,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2502\/revisions\/4757"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media?parent=2502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/categories?post=2502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/tags?post=2502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}