{"id":2229,"date":"2022-12-08T10:00:00","date_gmt":"2022-12-08T01:00:00","guid":{"rendered":"https:\/\/bitwallet.com\/?p=2229"},"modified":"2024-03-27T14:50:19","modified_gmt":"2024-03-27T05:50:19","slug":"2022120801","status":"publish","type":"post","link":"https:\/\/bitwallet.com\/en\/news\/2022120801.html","title":{"rendered":"Updates on the business operations during the New Year holiday."},"content":{"rendered":"\n<p>Thank you for using bitwallet.<\/p>\n\n\n\n<p>Please refer to the following table on service availability during the New year holiday period.<\/p>\n\n\n\n<div class=\" dpNtbsp\">\n<table class=\"tbl02\">\n<thead>\n<tr>\n<td>&nbsp;<\/td>\n<td>Service<\/td>\n<td>29-Dec,<br>2022<br>Thur<\/td>\n<td>30-Dec,<br>2022<br>Fri<\/td>\n<td>31-Dec,<br>2022<br>Sat<\/td>\n<td>01-Jan,<br>2023<br>Sun,PH<\/td>\n<td>02-Jan,<br>2023<br>Mon<\/td>\n<td>03-Jan,<br>2023<br>Tue<\/td>\n<td>04-Jan,<br>2023<br>Wed<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td rowspan=\"6\">Deposit \/<br>Withdrawal<br><br>Payment<\/td>\n<td>Deposit via bank transfer (*1)<\/td>\n<td rowspan=\"9\">Available<\/td>\n<td>\u25b3<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td rowspan=\"9\">Available<\/td>\n<\/tr>\n<tr>\n<td class=\"notfC\">Withdrawal from bitwallet<br>to bank account (*2)<\/td>\n<td>\u3007<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"notfC\">Deposit \/ payment via<br>credit card<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"notfC\">Payment(bitwallet Users)<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"notfC\">Payment Request<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"notfC\">Currency exchange<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"2\">Other services<\/td>\n<td>Signing up for bitwallet account<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"notfC\">Approval of KYC documents<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td>Customer Service<\/td>\n<td>Inquiry customer support<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"explanatorynote\">\n\u3007\u3000Service is available as usual<br>\n\u25b3\u3000Service is partially available<br>\n<span class=\"unavailable\">\u00d7<\/span>\u3000Service unavailable during New Year holiday\n<\/div>\n<\/div>\n\n\n\n<div class=\"dpBtbsp\">\n<p class=\"tbl02header\">Deposit \/ Withdrawal Remittance<\/p>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Deposit via bank transfer (*1)<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u25b3<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Withdrawal from bitwallet to bank account (*2)<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Deposit \/ payment via credit card<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Payment(bitwallet Users)<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Payment Request<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Currency exchange<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p  class=\"tbl02header\">Other services<\/p>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Signing up for bitwallet account<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td>\u3007<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Approval of KYC documents<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"tbl02header\">Customer Service<\/p>\n<table class=\"tbl02sp\">\n<thead>\n<tr>\n<td colspan=\"2\">Inquiry customer support<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"bgGR w50p\">29-Dec,2022 Thur<\/td>\n<td>Available<\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">30-Dec,2022 Fri<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">31-Dec,2022 Sat<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">01-Jan,2023 Sun,PH<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">02-Jan,2023 Mon<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">03-Jan,2023 Tue<\/td>\n<td><span class=\"unavailable\">\u00d7<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"bgGR\">04-Jan,2023 Wed<\/td>\n<td>Available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"explanatorynote\">\n\u3007\u3000Service is available as usual<br>\n\u25b3\u3000Service is partially available<br>\n<span class=\"unavailable\">\u00d7<\/span>\u3000Service unavailable during New Year holiday\n<\/div>\n<\/div>\n\n\n\n<p>Note:<br>*1. Payments made after operational hours of financial institutions (during New year holiday) will be reflected in the account on the next business day. Deposit via credit card is available as usual.<br>*2. Withdrawal requests will be accepted even on holidays. The standard deposit for domestic banks is 3 business days from the withdrawal request. If you submit a withdrawal request from December 29, 2022 to January 3, 2023, the funds will be reflected after the 5th. It may be handled on the next business day depending on the status of the transfer destination financial institution or the payee account.<\/p>\n\n\n\n<h4 class=\"wp-block-heading bold\"><strong>Expectations of delay:<\/strong><\/h4>\n\n\n\n<p>\u25a0 Deposit\u30fbWithdrawal<br>Deposit and withdrawal requests are expected to be crowded during the New year holiday period. Thus, processing may take longer than usual. Kindly ensure that you plan your procedure early to avoid delays.<\/p>\n\n\n\n<p>\u25a0 Approval of KYC documents \u30fb Inquires customer support<br>bitwallet customer support will only be providing limited services during the period from December 30, 2022 to January 3, 2023. We accept submission of certificates and inquiries, but we will respond to them during business hours.<\/p>\n\n\n\n<p>Please note that it may take longer than usual to respond.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Thank you for your continued support as our bitwallet team will strive to provide an efficient and versatile digital wallet service to suit a wider range of audience.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Please refer to the following table on service availability during the New year holiday period.<\/p>\n","protected":false},"author":5,"featured_media":2231,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-2229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/comments?post=2229"}],"version-history":[{"count":23,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2229\/revisions"}],"predecessor-version":[{"id":4760,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/posts\/2229\/revisions\/4760"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media\/2231"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media?parent=2229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/categories?post=2229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/tags?post=2229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}