{"id":1922,"date":"2023-10-18T17:01:30","date_gmt":"2023-10-18T08:01:30","guid":{"rendered":"https:\/\/bitwallet.com\/?post_type=guide&#038;p=1922"},"modified":"2025-09-30T11:09:49","modified_gmt":"2025-09-30T02:09:49","slug":"bw-help","status":"publish","type":"guide","link":"https:\/\/bitwallet.com\/en\/support\/guide\/bw-help\/","title":{"rendered":"View Help"},"content":{"rendered":"\n<p>If you have any questions about how to use bitwallet or its services, please refer to &#8220;Help&#8221;. The &#8220;bitwallet Frequently Asked Questions (FAQ)&#8221; section provides frequently asked questions from customers in a Q&amp;A format.<\/p>\n\n\n\n<p>In the &#8220;bitwallet Frequently Asked Questions (FAQ), questions are organized into &#8220;categories&#8221; so that you can quickly find the information you want to know. If you have any questions about using bitwallet, please refer to &#8220;FAQs&#8221; page of &#8220;Help&#8221; section.<\/p>\n\n\n\n<p>This section explains the procedure for displaying &#8220;Help&#8221;.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. Click &#8220;Help&#8221; in the upper right corner of the screen.<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"970\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-help_01_en.webp\" alt=\"\" class=\"wp-image-5565\" style=\"width:960px\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">2. Click on &#8220;Frequently Asked Questions&#8221; displayed under &#8220;Help&#8221;.<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"970\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-help_02_en.webp\" alt=\"\" class=\"wp-image-5566\" style=\"width:960px\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">3. The &#8220;bitwallet Frequently Asked Questions (FAQ)&#8221; page will appear in a new window.<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"1129\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-help_03_en.webp\" alt=\"\" class=\"wp-image-5567\" style=\"width:960px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group inner-box attention has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>The &#8220;bitwallet Frequently Asked Questions (FAQ)&#8221; has a keyword search function. Enter the keyword(s) you wish to look up in the keyword search, questions or answers containing the entered keyword(s) will be displayed. If the problem cannot be solved by referring to the &#8220;bitwallet FAQ,&#8221; please contact us using the contact form.<\/p>\n\n\n\n<p><a href=\"https:\/\/bitwallet.com\/access.php?id=inquiry\">Contact form<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you have any questions about how to use bitwallet or its services, please refer to &#8220;Help&#8221;. The &#8220;bitwallet Frequently Asked Questions (FAQ)&#8221; section provides frequently asked questions from customers in a Q&#038;A format.<\/p>\n","protected":false},"featured_media":0,"template":"","guidecategory":[200],"guidekeyword":[],"class_list":["post-1922","guide","type-guide","status-publish","hentry","guidecategory-registration-information-and-settings"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide\/1922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide"}],"about":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/types\/guide"}],"version-history":[{"count":5,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide\/1922\/revisions"}],"predecessor-version":[{"id":5568,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide\/1922\/revisions\/5568"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media?parent=1922"}],"wp:term":[{"taxonomy":"guidecategory","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guidecategory?post=1922"},{"taxonomy":"guidekeyword","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guidekeyword?post=1922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}