{"id":1908,"date":"2023-10-18T16:55:24","date_gmt":"2023-10-18T07:55:24","guid":{"rendered":"https:\/\/bitwallet.com\/?post_type=guide&#038;p=1908"},"modified":"2025-09-19T16:13:52","modified_gmt":"2025-09-19T07:13:52","slug":"bw-changeemail","status":"publish","type":"guide","link":"https:\/\/bitwallet.com\/en\/support\/guide\/bw-changeemail\/","title":{"rendered":"Change your email address"},"content":{"rendered":"\n<p>bitwallet allows you to change your email address 6 months after you have registered your account.<br>To update your email address, go to \u201cAccount Information &amp; Settings\u201d, enter your new email, and verify it using the code sent to that address. Once verified, your email will be successfully updated.<\/p>\n\n\n\n<p>This section explains the procedure for changing your email address.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. Select &#8220;Settings&#8221; (\u2460) from the menu, and click &#8220;Change&#8221; (\u2462) in &#8220;Email Address&#8221; under &#8220;Security&#8221; (\u2461).<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"1153\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_01_en.webp\" alt=\"\" class=\"wp-image-5209\" style=\"width:960px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group inner-box attention has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>If it has been less than 6 months since you registered your account or less than 6 months since your last change, you cannot change your new email address.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_11_en.webp\" alt=\"\" style=\"width:960px\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">2. On the &#8220;Change of email address&#8221; screen, confirm that the current registered email address is displayed in &#8220;Verified E-mail Address&#8221; (\u2460), enter the &#8220;New E-mail Address&#8221; (\u2461), and then click &#8220;Next&#8221; (\u2462).<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_02_en.webp\" alt=\"\" style=\"width:960px\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">3. Confirm the changes on the confirmation screen.<br>Enter the \u201cAuthentication Code\u201d (\u2460) for 2-Factor Authentication and click \u201cNext\u201d (\u2461).<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_05_en.webp\" alt=\"\" style=\"width:960px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group inner-box attention has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>If you have not set up 2-Factor Authentication, enter \u201cSecure ID\u201d (\u2460) instead of \u201cAuthentication Code\u201d and click \u201cNext\u201d (\u2461).<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_04_en.webp\" alt=\"\" style=\"width:528px\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">4. A verification code will be sent to your newly registered email address, and you\u2019ll be prompted to enter the code on the next page.<br>After confirmation, enter the code and click the \u201cVerification\u201d button.<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"1062\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_05-2_en.webp\" alt=\"\" class=\"wp-image-5223\" style=\"width:960px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group inner-box caution has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>The verification code is valid for 10 minutes after it\u2019s issued. If it expires or you didn\u2019t receive the code, please click \u201cResend\u201d to get a new one.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">5. When \u201cE-mail Address Changed Successfully\u201d is displayed, your email address change is complete. Click \u201cBack to Top\u201d.<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_06_en.webp\" alt=\"\" style=\"width:960px\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full guide-arrow\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"75\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/icon_guide_arrow.png\" alt=\"\" class=\"wp-image-1822\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">6. Once the change is complete, a confirmation email titled \u201cChange of registered information (customer information) is completed\u201d will be sent to both your old and new email addresses.<br>For security reasons, the email will not contain the details of the change.<\/h4>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"1152\" src=\"https:\/\/bitwallet.com\/wp-content\/uploads\/2023\/10\/bw-changeemail_10_en.webp\" alt=\"\" class=\"wp-image-5216\" style=\"width:640px\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>bitwallet allows you to change your email address 6 months after you have registered your account.<br \/>\nTo update your email address, go to \u201cAccount Information &#038; Settings\u201d, enter your new email, and verify it using the code sent to that address. Once verified, your email will be successfully updated.<\/p>\n","protected":false},"featured_media":0,"template":"","guidecategory":[200],"guidekeyword":[298,292],"class_list":["post-1908","guide","type-guide","status-publish","hentry","guidecategory-registration-information-and-settings","guidekeyword-settings","guidekeyword-wallet-summary"],"_links":{"self":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide\/1908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide"}],"about":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/types\/guide"}],"version-history":[{"count":17,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide\/1908\/revisions"}],"predecessor-version":[{"id":5275,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guide\/1908\/revisions\/5275"}],"wp:attachment":[{"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/media?parent=1908"}],"wp:term":[{"taxonomy":"guidecategory","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guidecategory?post=1908"},{"taxonomy":"guidekeyword","embeddable":true,"href":"https:\/\/bitwallet.com\/en\/wp-json\/wp\/v2\/guidekeyword?post=1908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}